The Opportunity

As the Vice President of Software Security and Operations Engineering, you will lead the design, implementation, and continuous improvement of software solutions that address both operational efficiency and security resilience. Applying DevSecOps principles, your leadership will be critical in shaping a scalable, secure, and seamless platform experience that empowers customers and internal teams.

As a core member of the Engineering Leadership, you will collaborate with Engineering, Product Management, Architecture, Cybersecurity, and Global Technology Services (GTS) to deliver an innovative, unified product experience that drives usability, accessibility, and reliability. Additionally, you will take ownership of resolving high-priority operational and security issues—ensuring swift resolution, root cause analysis, and long-term process improvements.

What You’ll Contribute

Vision & Strategy

• Define and champion a comprehensive security and operations strategy aligned with business objectives.
• Establish measurable goals to drive excellence in security posture, system availability, and operational performance.

Security Architecture & Compliance

• Design and implement scalable, proactive security architectures and controls.
• Ensure compliance with regulatory standards and manage enterprise-wide risk assessments, vulnerability management, and audit readiness.

Operational Excellence

• Optimize end-to-end operational processes for system reliability, high availability, and performance.
• Implement continuous improvement methodologies to drive operational maturity and innovation.

Incident Management & Business Continuity

• Develop and lead robust incident response plans and disaster recovery strategies.
• Ensure quick resolution and minimal disruption from security breaches or operational failures.

Cross-functional Leadership

• Partner with product, engineering, and executive teams to embed security and operations into all aspects of the software development lifecycle and product roadmap.
• Promote a culture of shared accountability and secure-by-design principles.

Innovation & Tooling

• Evaluate and adopt emerging security technologies and operational tools to keep the organization ahead of threats and inefficiencies.
• Drive automation and intelligence across platforms to enhance observability and threat detection.

Vendor & Third-party Governance

• Oversee the security and operational standards of third-party vendors and partners.
• Ensure contractual compliance and enforce robust governance practices.

Team Leadership

• Build and lead a world-class team of Security and Operations Engineers.
• Foster a high-performing culture focused on learning, ownership, and continuous improvement.

What We’re Seeking

• Proven Leadership: Extensive experience leading Security Engineering, InfoSec, and IT Operations teams, with a focus on enterprise platforms, microservices, and APIs.
• Strategic Expertise: Deep knowledge of security frameworks, compliance standards, risk management, and DevSecOps methodologies.
• Operational Acumen: Demonstrated success in running high-availability environments, optimizing operations, and responding to security threats.
• Technical Depth: Solid understanding of cloud infrastructure, application security, network security, and data protection.
• Collaborative Style: Ability to align diverse teams, influence decision-making, and foster cross-functional relationships.
• Analytical Mindset: Strong problem-solving skills with a pragmatic approach to complex technical and business challenges.
• Executive Communication: Skilled in presenting to executive leadership, communicating risks, and framing strategic investments.

THE COMPANY

FICO® (NYSE:FICO) is a leading analytics software company, helping businesses in over 80 countries make better decisions that drive higher levels of growth, profitability, and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.

FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations, and meet strict government regulations. Many of their products reach industry-wide adoption such as the FICO® Score, the standard measure of consumer credit risk in the United States. FICO solutions leverage open-source standards and cloud computing to maximize flexibility, speed deployment and reduce costs. The company also helps millions of people manage their personal credit health.

Founded in 1956, FICO introduced analytic solutions such as credit scoring that have made credit more widely available, not just in the United States but around the world. FICO has pioneered the development and application of critical technologies behind decision management. These include predictive analytics, business rules management and optimization. They use these technologies to help businesses improve the precision, consistency, and agility of their complex, high–volume decisions.

Central to their capabilities is a patented approach to establishing hyper personalization at a segment of one. FICO Platform processes transactional data in real-time for end-to-end business decisions at scale; measured in petabytes of data and billions of transactions per day in low latency (< 50ms) and high throughput (> 10,000 TPS) making the engineering effort one of the most challenging in the world. FICO’s growth strategy includes the introduction of a marketplace to facilitate FICO Platform adoption and growth through an established and growing ecosystem. These and numerous other engineering investments offer a unique opportunity to work on one-of-a-kind innovations.

Spanning from data ingestion through feature management, operationalizing AI/ML, decisioning, simulation, and optimization FICO Platform offers a diverse and powerful set of capabilities that enable business stakeholders to gain transparency to business outcomes, agile improvement of decisions that drive those outcomes, and operate the business through digital collaboration with confidence and measurable results.