OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Strategic Vendor Manager to join our client’s organization and contribute to their ongoing success.

Job summary

The Strategic Vendor Manager will serve as the primary liaison between us and a key strategic technology vendor. This role requires a unique blend of banking, legal, and technology expertise to effectively manage the vendor relationship, ensuring alignment with the bank’s strategic goals. The Strategic Vendor Manager will be responsible for consolidating all known issues, projects, and initiatives, balancing internal resources, and preparing comprehensive communications and status updates for internal Executive Management and Vendor executives.

Responsibilities:

• Vendor Relationship Management:
• Act as the single point of contact between the bank and the strategic vendor.
• Develop and maintain strong, collaborative relationships with vendor representatives.
• Ensure vendor compliance with contractual obligations and service level agreements (SLAs).
• Issue and Project Management:
• Consolidate and track all known issues, projects, and initiatives involving the vendor.
• Coordinate with internal teams to balance resources and prioritize tasks.
• Facilitate resolution of issues and ensure timely completion of projects.
• Communication and Reporting:
• Prepare and deliver written communications and status updates for internal Executive Management and Vendor executives.
• Provide regular updates on vendor performance, project status, and issue resolution.
• Develop and present reports and dashboards to senior management.
• Strategic Planning and Execution:
• Align vendor activities with the bank’s strategic objectives.
• Identify opportunities for process improvements and cost savings.
• Participate in strategic planning sessions and contribute to the development of vendor management strategies.

Requirements:

• Excellent communication skills, both written and verbal
• Excellent project management skills
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to work and multi-task in a fast-paced environment
• Excellent management skills
• Coordinate needs of internal stakeholders
• Review/articulate/align/prioritize against all relevant verticals/products of the strategic vendors

At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities.

As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package.

OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.