Position Title: Vault Backup Engineer L2

CTC: 3-7 Yr

Exp: 7-8 LPA

Location: Mumbai (Airoli)

Working Mode: Onsite
Working Timings: 9 AM to 6 PM

Primary Skill: Enterprise Vault (EV) administration, Infoscale Cluster, email and file archival management., disaster recovery planning, Azure AD, Office 365

Qualification: Any Graduation

Key Responsibilities:
• Managed and maintained Infoscale Cluster & Enterprise Vault for archiving email, files, and
other data types.
• Providing support for users who need help with using EV functionalities like email archiving,
data retrieval, etc.
• Applying updates and patches to the system to ensure it is up-to-date and secure
• Monitor EV System health & Infoscale Cluster and performance to ensure smooth operation of
Enterprise Vault.
• Address any system or storage issues promptly.
• Diagnosed and resolved complex system issues with the help of Support, including storage
problems, archiving failures, and retrieval errors, ensuring minimal disruption to business
operations.
• Worked closely with IT infrastructure teams to ensure Enterprise Vault was properly integrated
with application & Storage.
• Ensure compliance and legal requirements.


Required Skills & Experience:
∙Strong experience in Enterprise Vault (EV) administration and support.
∙Hands-on expertise in email and file archival management.
∙Knowledge of Azure AD, Office 365 (Outlook, Teams), and storage solutions (Isilon,
NetApp).
∙Familiarity with SQL patching, VMware ESXi upgrades, and IT asset management.
∙Strong troubleshooting skills in EV infrastructure components.
∙Ability to manage incidents based on severity levels (S1-S4) and adhere to SLA response
times.
∙Experience with disaster recovery planning and execution.
∙Excellent documentation and reporting skills (monthly reports, archival coverage,
compliance tasks).
∙Archiving failures, email archiving, data retrieval, Enterprise Vault, Info scale Cluster-
mandatory