Key Responsibilities:

• Provide end-user support for LabVantage LIMS, including troubleshooting, issue resolution, and user training.
• Create, verify, and manage master data and system configurations to meet laboratory operational requirements.
• Collaborate with laboratory, IT, and QA teams to gather requirements, scope functionality, and implement LIMS changes.
• Ensure system compliance with regulatory standards including 21 CFR Part 11, GMP, and internal SOPs.
• Participate in system validation activities, including authoring and execution of test scripts (IQ/OQ/PQ).
• Assist with change control, incident management, and periodic reviews for LIMS systems.
• Support data integrity and documentation practices in alignment with regulatory expectations.
• Facilitate continuous improvement by identifying opportunities to streamline or enhance system functionality.

Must-Have Qualifications:

• Bachelor’s degree in Computer Science, Life Science, Applied Science, or a related field.
• Proven experience with laboratory IT systems, including system installation, qualification, master data population, and configuration.
• Hands-on experience with LabVantage LIMS in a regulated (GMP) laboratory environment.
• Working knowledge of compliance and regulatory requirements in GMP settings.
• Strong understanding of IT validation and system lifecycle documentation (URS, FS, DS, etc.).

Preferred Qualifications:

• Master’s degree in Computer Science, Life Science, Applied Science, or a related discipline.
• Familiarity with pharmaceutical or biotechnology industry standards.
• Experience participating in audits and inspections related to laboratory systems.
• Excellent communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.