Who we are

Hello, we’re Zempler Bank, formerly Cashplus Bank. We’re here to make money simpler. We know that banking isn’t at the top of most people’s to do lists, that’s why making it less of a chore is at the top of ours. We don’t do banking the traditional way – the wrong way. We do banking that works for the people that need it, when they need it. We’re for the crafters, the grafters, and the self starters.

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The bank for sole traders and those just starting up. And small businesses with growth on their minds and less time than they’d like. Just because you’re going it alone doesn’t mean you have to do it on your own. That’s where we step in – smart technology, straightforward human service, and bank accounts that meet real-life need.

We’ve already helped over 650,000 businesses get off the ground. We’re here to do banking right and support our customers for the long ha

Our business goals:

• Become a bank that Customers Love
• Develop Brilliant, Sustainable Products.
• Earn an Outstanding Reputation

The Role

To design and deliver seamless, inclusive, and engaging user experiences across our digital platforms, while leading the ongoing development of our design system and visual identity.

This role will ensure our products are intuitive, accessible, and consistently aligned with our brand, helping us build strong connections with our diverse customer base and communicate our value clearly across every touchpoint. We aim to create experiences that are welcoming and usable for everyone, regardless of their abilities, backgrounds, or circumstances.

Team Hybrid Working Style

We are very proud to offer one of the most flexible hybrid working arrangements in the industry!

The expectation for this role, will involve a minimum of one day each month - working out of our London Bridge office.

Key Accountabilities Include

• Collaborate with Product, Engineering and Marketing to understand complex problems and create simple experiences customers will love.
• Create multiple concepts and prototypes and iterate ideas quickly.
• Own the end-to-end user journey for our online banking platform, the mobile app and the marketing website.
• This includes UX and UI design as well as creating compelling product marketing materials for our website, app stores, email campaigns and some offline marketing assets.
• Lead the evolution of the Zempler design system and brand guidelines.
• Conduct usability testing in collaboration with Product and Research to validate designs, gather user insights, and ensure a positive user experience.
• Collaborate with stakeholders to ensure our products and features are compliant with regulations, adhere to accessibility standards (e.g., WCAG), and align with commercial objectives.
• Partner closely with Designers, Developers, Product Managers, and Marketing to champion the adoption of the design system and advocate for design best practices.

You'll Need to Have

• Excellent interpersonal, communication as influencing skills.
• Proven experience as a UX/UI designer. A portfolio of work covering a wide range of creative projects.
• A strong understanding of typography, colour, composition, and overall brand thinking.
• Experienced working in a user centred design environment.
• Experience working in a regulated environment.
• Experienced in Figma and Adobe CC.
• Comfortable working across the full design cycle from concept to detailed execution.
• Ability to collaborate across different areas of the business – product, marketing, business development and internal teams.

In return you'll enjoy

• Competitive basic salary
• 7.5% of salary in cash allowing you the flexibility to decide your own benefits (or simply take the cash)
• 26 days’ holiday increasing each year of service to 33 days
• Ability to buy and sell a further 5 days holiday each year
• 4 x Life Assurance
• Pension salary sacrifice
• Family friendly policies
• Regular social activities and team events
• Charity Volunteering Day
• Free drinks and snacks in the office

Zempler Bank is an equal opportunity employer. Individuals seeking employment are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.