Experience:

• Mid-level researcher (minimum 4-5 years of conducting UX research)
• Proven track record of planning and running research, collaborating with other teams to uncover insights
• Experience in qualitative research methods (e.g. in-depth interviews, concept testing, lab & remote usability testing)
• Some experience in quantitative research methods (e.g. data analysis, success metrics, and surveying)
• Experience in enterprise application product development is a plus
• Required soft skills: self-starter, good communication + time management, proactive attitude, team-oriented, ability to juggle multiple tasks and prioritize accordingly, ability to learn new products quickly and work on multiple work-streams, ability to build rapport with multiple cross-functional partners and track leads

Responsibilities:

• Collaborating with track leads to define research goals
• Developing a research approach and detailed study plan in collaboration with track leads
• Writing research materials with little oversight, including plans, script, reports and sharing results (reports, presentations, etc.)
• Facilitating research sessions and analyzing/synthesizing study data