Collect and analyze user behavior through in-depth qualitative research, various methodologies, benchmark studies, surveys and other appropriate methodologies.
Brainstorm with business owners for future digital product/features and provide feedback on customer journeys from the UX perspective.
Understand problem that the team/company want to solve and able to translate it into a research initiative to help solve the problem.
Work with UI Designers, Product Managers and other stakeholders within the company to prioritize research opportunities in a rapidly changing environment
Work closely with Product Managers in delivering the Product Requirement Documentation for the internal stakeholders - Engineering, Marketing, Operation Team.
Work closely with UI Designer to consolidate visual audit and/or visual research findings on competitors' projects and market trends as part of report preparation to be circulated to relevant stakeholders
Proactively participate in design research and workshop activities for insights gathering
Participate in recruitment activities for user research
Qualifications
Minimum 2 years of work experience in in UX research, designing and executing end-to-end research plan with clear objectives (education background could range from Psychology, Interaction Design, or any other relevant Digital Design disciplines; or Human-Computer Interaction, Computer Science, or other related field, with equivalent practical design experience
Good critical thinking
Passion for problem solving through user-centric design
Good interpersonal and communication skills
Has growth mindset: self-motivating, self-disciplined, and keen to learn new skills and knowledge
Benefits And Perks Of Working With Us Include
Compensation: Bonuses, Competitive salaries
Lifestyle: Casual dress code, Company outings, Flexible hours
Progression: Professional development
Welfare: Health insurance, Paid sick days, Vacation time
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