Salary: $40.00 to $50.00 hourly

Description

Our FinTech client is looking for a UX Research Operations Manager to join their team 40hr/wk through end of the year, the role is remote, ideally someone in the SF Bay Area or NY.

Responsibilities

• Managing the maintenance and disposal of customer PII and study artifacts (where data is stored and how it’s protected) and serving as the team expert on data privacy regulations.
• Unlocking new methodologies and/or expanding research capabilities in additional countries.
• Coordinating internal security approvals for new vendors and tools for the team.
• Standardizing compliant and transparent consent forms while streamlining related processes.
• Leading ongoing regulatory compliance reporting.
• Maintaining a research archive of past reports.
  
  
  

Requirements

• 3+ years of experience working with researchers in an operational capacity.
• Proven ability to work independently and deliver results in a highly organized manner.
• Strong communication skills to interact with researchers, internal stakeholders, and study participants.
• A passion for the mission of improving access and accessibility in financial systems.
• A dedication to professionalism and attention to detail in your work.
  
  
  

Innovation starts with people.®

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