About us:

Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.

What you’ll do:

• Join the Interaction Design Lottery team, contributing to the design and continuous improvement of digital experiences for Lottery products, reporting directly to the UX Design Manager – Lottery.
• Take an active role in shaping and managing user-centered digital and cross-channel journeys (web, mobile, POS), while contributing to the creation of scalable, system-oriented design solutions that establish UX as a transversal, strategic service for the whole company.
• Play a key role in supporting the business in the strategic and ideation phases, applying design methodologies — such as concept design and customer journey mapping — to help conceive and structure solid business requirements aligned with real user needs.
• Take ownership in the execution phase, translating business and product requirements into clear, actionable use cases, user flows, prototypes and UX specifications.
• Collaborate closely with Product Owners, Developers, Content and Visual Designers, and dedicated User Research and Service Design teams, identifying the right moments and methods to involve them, and aligning on shared goals and outcomes.
• Support the UX Manager in coordinating design projects, mentoring junior designers, and ensuring consistency and quality throughout the entire design process.
• Facilitate UX activities such as journey mapping, wireframing, prototyping, and validation sessions, in collaboration with internal stakeholders and research teams.
  
  

What you’ll bring:

• Proven experience in UX and Interaction Design, ideally on complex, scalable digital products within consumer-facing industries or the gaming/lottery sector.
• A degree in Design, Human-Computer Interaction, Communication, Psychology, or a related field
• Experience working within multidisciplinary teams and managing projects from concept to delivery.
• Solid knowledge and hands-on experience working within both Agile and Waterfall environments, understanding how to adapt design processes and collaboration methods accordingly.
• Excellent knowledge of UX methodologies
• Knowledge of design thinking principles and ability to translate strategic business goals and user insights into structured, actionable, and scalable design solutions.
• Proficiency in Figma for interface design, prototyping, and documentation, with familiarity in using co-design and collaboration tools (such as Miro, FigJam, or equivalent) for workshops and concept development.
• Solid skills in problem-solving, critical thinking, and stakeholder management, with a collaborative and proactive attitude towards cross-functional teamwork.
• Natural inclination for systemic thinking, proactivity, and curiosity, with a passion for driving innovation through design.
• Outstanding problem-solving mindset with a pragmatic, data-informed, and user-centered approach.
• Fluency in Italian and English is required, with excellent written and verbal communication skills.
  
  

Why choose us:

• Fixed Term contract with Hybrid Work;
• Meal Allowance;
• Supplemental Health Insurance;
• The option to join our company share saving scheme.
  
  

Choose us also for:

• An inclusive work environment and participate in all our initiatives focused on Diversity & Inclusion;
• Well-Being Support: online meditation courses, medical online service and counselling with the help of certified psychologists and coaches;
• Learning and Development: access a platform full of training courses, join workshops, conferences. Exploit our FlexiLearning program, which allows you to dedicate at least 4 working hours per month for your professional growth;
• Parental Leave Packages: additional support for you, children and financial aid for mothers;
• Volunteering during your working hours.
  
  

Much more about us:

• Have a look at our amazing blog Inside. Hear directly from our employees at the following link: Inside
• Reviews and comments from our Glassdoor and Indeed pages. Put yours!
  
  

Equal Opportunity

Flutter is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.

Location: Milano