Job Summary

The UX Designer will be responsible for creating and delivering highly functional designs for new digital products, as well as iterating on existing designs across various platforms. Success in this role requires balancing user research, business requirements, and development capabilities to deliver a consistent digital experience for our Members. This role involves collaborating with agile product teams and our internal design team to drive design excellence through industry best practices and trends. Additionally, the UX Designer will assist with mentoring junior designers or interns and provide support in onboarding new members to the UX Design Team.

About UFCU

Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.

In Pursuit Of Our Aspiration That UFCU Is Loved By Millions Of Members And Built To Thrive For Generations, We Are Guided By Our Values

Purposefully Member-Obsessed

We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.

Possibilities Reimagined

We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.

Performance Excellence Rooted in Unwavering Integrity

We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Essential Functions

Design & Research

• Delivers screen designs that meet user needs and feature requirements for digital experiences in iOS, Android, and Web.
• Maintains the visual language, design framework, and design/component library based on current
• Develop high level and/or detailed storyboards, mockups, and prototypes to communicate interaction and design ideas.
• Collaborate with business partners to explore new and innovate product ideas to improve the digital experience.
• Participate in research efforts, such as branch visits and usability testing, to gather Member feedback and translate it into design insights.
• Partner with developers to understand limitations & capabilities of the various platforms and incorporate findings into your designs.
• Help guide junior designers & interns in their design journey, ensuring they are learning our design process correctly and growing in their skill levels.
  
  

General

• Adhere to all company policies, procedures and business ethics codes
• Complete required regulatory training as
• Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.
  
  

Knowledge/Skills/Abilities

• Proficiency using Figma to build and maintain a design system, high-res wireframes and variable components.
• Strong understanding of atomic design principles and user-centered design
• Familiar with design programs including Figma, Mural, Photoshop, Illustrator, and AI tools.
• Excellent verbal and written communication skills with the ability to effectively communicate concepts clearly with project teams and leadership.
  
  

Competencies

• Demonstrating Member Obsession
• Puts themselves in the Member’s shoes
• Looks for friction points
• Makes it personalized and easy
• Demonstrating Performance Excellence
• Sets standards for elevating excellence
• Ensures elevated quality
• Takes responsibility
• Conducts continuous improvement
• Demonstrating Innovation
• Challenges current thinking
• Approaches change with a positive mindset
  
  

Experience

Minimum Requirements

• Associate’s Degree in Human Computer Interaction, Design, Interaction Design, Computer Science, or related fields OR three (3) years of experience in UX or related field.
• Familiarity with HTML, CSS, and mobile
• A comprehensive online portfolio showcasing design work for web and mobile applications, as well as digital consumer experiences.
• Minimum three (3) years of experience using design methods in an agile or continuous delivery
  
  

Preferred Requirements

• Bachelor’s Degree in Human Computer Interaction, Design, Interaction Design, Computer Science, or related fields.
  
  

Motivational Fit

Organizational Fit

• Core Values
• UFCU Mission
• UFCU Vision
• 7 Credit Union Principles
  
  

Things You Need to Know Before You Apply

Physical Demands

The physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
• Employee will make extensive use of the telephone or virtual communications platforms requiring the ability to effectively and accurately explain complex information.
  
  

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is required to frequently work at UFCU Plaza in Austin,
• May involve periodic stressful
• May occasionally require an adjusted work schedule, overtime, and evening/weekend
• May occasionally move from one work location/branch to
• Public contact position, requiring appropriate professional
• Frequent computer use at a workstation up to two hours at a
  
  

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