Union/Affiliation: C.U.P.E. Local 3338
Pay range: $1,895.65 to $2,145.78 bi-weekly
SFU Department Descr: Faculty of Arts & Social Sciences - Dean's Office
Position Grade: 6
# of openings: 1
Biweekly Hours: 70

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The Faculty of Arts and Social Sciences (FASS) at SFU is committed to fostering inclusive, transformative learning experiences through innovative programs, research, and community engagement. Arts Central serves as the hub for student recruitment, academic advising, and co-curricular engagement, supporting prospective and current students throughout their academic journey. Our team enhances student enrollment, fosters meaningful partnerships, and advances equity, diversity, and inclusion. The Undergraduate Program Assistant plays a key role in providing administrative support to academic advisors, recruiters, and student engagement staff, ensuring seamless operations. Our culture is dynamic, collaborative, and student-centered, dedicated to inspiring and supporting the next generation of scholars and changemakers.

About The Role

The Undergraduate Program Assistant supports Arts Central in the Faculty of Arts and Social Sciences (FASS) by providing essential administrative support for academic advising, student recruitment, and engagement initiatives. This role ensures the smooth operation of student services by managing communications, scheduling events, maintaining records, and facilitating collaboration between faculty, staff, and students. Additionally, the coordinator supports the Undergraduate Curriculum Committee, assisting with meetings, documentation, and curriculum-related processes.

This position plays a key role in advancing FASS’s strategic priorities by enhancing student experiences, streamlining administrative processes, and supporting recruitment and retention efforts. The coordinator contributes to curriculum development projects, outreach initiatives, and student success programs, working closely with advisors, recruiters, and student engagement staff to provide seamless support. This is an exciting opportunity for an organized, detail-oriented professional who thrives in a collaborative, student-focused environment and is passionate about higher education, academic programming, and student engagement.

The ideal candidate is a friendly, professional, highly organized and detail-oriented person who thrives in a public-facing role. They excel at engaging with students, faculty, and external partners, providing clear information and exceptional service in a busy office setting. With strong interpersonal skills, they create a welcoming and supportive environment while managing inquiries, events, and administrative processes efficiently. They are comfortable handling multiple and competing priorities, coordinating meetings, and supporting recruitment, advising, and curriculum initiatives. Proficiency with databases, scheduling tools, and Microsoft Office is essential. A passion for student success, higher education, and inclusive community engagement makes them a valuable addition to our dynamic team.

Qualifications

High school graduation and general courses or training of moderate duration (one semester or equivalent) in word processing, spreadsheet and database applications and office procedures. 2 years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• Strong Communication Skills: Excellent verbal and written communication abilities, with experience in providing administrative support to students, faculty, and external stakeholders. Must be comfortable engaging with the public and delivering clear information in a professional and friendly manner.
• Organizational and Time Management Skills: Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment. Strong attention to detail is essential for scheduling, coordinating events, and managing administrative tasks.
• Proficiency with Office Tools and Software: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), with the ability to learn new software tools and databases. Experience with scheduling tools, databases, and virtual communication platforms is preferred.
• Problem-Solving Abilities: Ability to identify issues, think critically, and find solutions quickly. Comfortable handling inquiries and resolving challenges with a focus on student satisfaction and administrative efficiency.
• Collaborative Teamwork: Strong team-oriented approach, with the ability to work closely with other staff members, faculty, and students to support various department functions, including recruitment, advising, and curriculum development.
  
  

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• 3 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Funding for professional development expenses*
• And more!
• Prorated for part-time employees
  
  

Additional Information

For external candidates, the starting salary is the first step of the salary range.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact [email protected].