TSD-03Technical Sales & Application Engineer

(proposal engineer, tecnico commerciale)Available positions: Q = 1 ( Fixed term / Permanent )About usDEC

• Dynamic Environmental Corporation S.p.A. is a global supplier of industrial VOCs and HAPs emission control systems, targeting the global reduction of greenhouse gas (GHG). We develop sustainable technologies, processes and services that help to protect our planet; we are committed to improve our customers’ economic and environmental performances around the globe.We are a recognized leader in sustainable development and known for providing unparalleled customer support and creating leading-edge technologies. We are proud of our legacy of innovation and excited about our future. As a global EPCI (Engineering, Procurement, Construction and Installation) contractor, DEC serves its Customers through a network of operating offices and sales organizations located throughout the world: we deliver support on four continents through a distributed local organization, thanks to strategic partnerships, joint-ventures, licensees and agencies, with operations in more than 50 countries.Growth opportunities abound and DEC is poised to capture them: our employees are creating superior processes, technologies, products and services that make a difference in the lives of people everywhere: we help our customers do more, improving the efficiency and profitability of their businesses.At DEC we believe relationships are built on trust, chemistry and expertise and we truly value them. As a team, we are confident in the value of what we do and how we do it, because we know we offer something that can’t be found anywhere else.Join DEC Technical Sales & Application team (TSD) and make a real impact on the environment, while building a rewarding career in a dynamic global corporation.SummaryTechnical Sales and Applications Engineers are responsible for bridging the gap between technical expertise and customer needs in the VOC abatement industry. They possess a strong understanding of chemical processes (e.g. adsorption, desorption, condensation, distillation, oxidation, etc.), enabling them to effectively communicate product capabilities, identify customer requirements, and propose tailored solutions. Extensive global travel is an integral part of this role, offering exposure to diverse cultures and projects.Essential Duties and Responsibilities
• Provide technical expertise to the sales team: assist sales representatives/partners in VOC abatement technologies, equipment, and applications to effectively communicate product benefits to customers.
• Highly mobile and adaptable to travel internationally for business trips on short notice, ranging from a few days to several consecutive weeks;
• Identify customer needs: conduct in-depth customer interactions to gather information about their specific needs and potential challenges.
• Develop customized VOC abatement solutions: analyze customer needs and propose tailored solutions that align with DEC's offerings, demonstrating the value proposition to customers.
• Deliver technical presentations: craft compelling presentations that showcase the benefits of DEC's processes, technologies, and services, highlighting how they address specific customer challenges.
• Provide pre and post-sales support: offer technical assistance to customers before and after the purchase, ensuring a smooth onboarding experience and addressing any potential issues.
• Stay up-to-date with VOC abatement technologies trends: continuously monitor industry developments, emerging technologies, and competitive landscape, ensuring DEC's offerings remain relevant and competitive.
• Contribute to the product development: provide feedback to DEC engineering teams, suggesting improvements and enhancements based on customer requests and feedback, monitoring market trends.
• Utilize informatics to gain insights: utilize data analytics and reporting tools to gain insights into customer behavior, preferences, and industry trends.
• Ability to manage multiple projects, deadlines, and customer interactions, highly organized, able to prioritize tasks, manage time effectively, and maintain a well-structured workflow.
• Prioritize customer satisfaction and align their technical expertise with customer requirements, be empathetic, understanding, and responsive to customer needs, actively listening to their concerns and addressing them effectively.
• Work in cross-functional engineering teams and interact with diverse DEC departments, making strong interpersonal skills essential, able to collaborate effectively, build relationships.
  
  

Qualifications and Experience

• Engineering (bachelor, master, PhD) degree in Chemical Engineering, or a closely related field within the STEM discipline (e.g., materials science, environmental engineering).
• A 5÷8 years of trackable experience in technical sales and applications engineering in chemical/environmental processes or related industries;
• Exceptional communication and presentation skills, with proven ability to understand and explain complex technical concepts to both technical and non-technical audiences;
• Strong interpersonal and relationship-building skills;
• Ability to work independently and as part of a team;
• Demonstrated proficiency in using industry-standard software and tools;
• High proficiency in using MS Office or Google Workspace (Sheet, Docs, Presentation, Mail…);
• High proficiency in using Microsoft Excel and Google Sheets to create, manipulate, and analyze data, experienced with formulas, functions, and pivot tables to extract insights from data, ability to automate tasks using scripts (e.g. Google Apps Script);
• Good/Excellent knowledge of the AutoCAD (2D);
• English language: excellent skills (CEFR C1/C2 level or native), speaking, listening, reading, and writing).
  
  

Additional Skills and Desired Qualities

• Passion for technology and innovation;
• Italian language: excellent skills (CEFR C1 level or native), speaking, listening, reading, and writing);
• additional languages: intermediate or advanced knowledge (CEFR=Bx/Cx) of additional languages (e.g. French, Spanish, Arabic, Chinese, etc.).
  
  

Soft skills

• Maturity, patience, good manners, and respect for colleagues and especially for Customers, demonstrating empathy.
• Ability to listen, creativity, and perfect execution. Reliability, determination, proactivity, enthusiasm, flexibility, dynamism;
• Punctuality and discretion;
• Results-oriented, excellent organizational and planning skills (habit of thinking in terms of goals), problem solving, and leadership;
• Communication effectiveness, analytical and reporting skills;
• Organizational autonomy, with the ability to manage one's own time according to priorities;
• Ability to operate in a dynamic and stressful context. Predisposition to plan activities and monitor processes;
• Ability to interact at various levels of a complex organization.
• Predisposition to work in multicultural, multi-ethnic, and multi-religious environments.
• Positive attitude: team spirit, good presence, excellent interpersonal, effective and strong communication, and coordination skills;
• Able to communicate effectively in both verbal and written forms, adapting their language to suit the audience.
• Encounter challenging technical issues that require creative solutions, able to analyze problems, identify root causes, and develop effective solutions tailored to customer needs,
• Analytical thinking, critical thinking, and the ability to think outside the box.
• Customer-centric approach;
• Problem-solving and analytical skills;
• Constantly evolving, requiring adaptability and flexibility, being able to embrace new technologies, adapt to changing market conditions, and respond to evolving customer needs with agility.
  
  

Additional requirements

• Professional standing (dress code, cultural sensitivity, language, etc.)
• Maintains a safe and organized work environment;
• Knows and complies with corporate safety regulations (for example, in case of fire...)
• Complies with DEC quality and safety procedures (e.g. 9001, 14001, 45001);
• Complies with DEC's "Code of Ethics";
• Willingness to perform overtime when required, as per the applicable national collective labor agreement (CCNL);
• willingness to work remotely (WFH/TSW -> "Smart Working") when required, with adequate work space and internet connection;
  
  

Preferred qualifications

• Valid Passport (with 12+ months remaining validity and No Travel Restrictions) or other valid work visas or residence permits that would allow you to work in the EU;
• Valid EU or International Driver's License (EU Category B equivalent);
• Personal vehicle access (owned or leased), with ability to commute independently and reliably;
• Residence in the vicinity of the assigned workplace.
  
  

Candidates with the necessary skills and experience for the job, regardless of their nationality or visa status, are encouraged to apply.General info

Workplace Location

DEC-IT-Lainate [Italy]

Work Hours

Regular/Flexible/WFH

Monday-Friday - CET 09:00÷13:00 - 14:00÷18:00

Employment contract

National Collective Labor Agreement (CCNL)

Metalworking and Mechanical Engineering Industry

(Industria Metalmeccanica)

Category

white collar or middle manager

Salary

competitive salary and benefits package,

aligned with your experience and expertise.

Benefits

to be defined with the Company Management

On-site

company canteen/luncheon vouchers

Application process

links

application process

DEC.HR

• instructions
  
  

DEC.HR

• terms and conditions of employment Social media links
  
  

social media

DEC on LinkedIN

DEC on YouTube

• meeting tomorrow's challenges today
  
  

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