Meta Platforms, Inc.

Transformation Enablement Business Systems Analyst

Austin, TX, US

Remote
Full-time
20 days ago
Save Job

Summary

We are seeking a highly technical and analytical Transformation Enablement Business Systems Analyst to join our Supply Chain Operations team within Enterprise Services. As a key member of our team, you will be accountable for analyzing complex business problems across multiple supply chain pillars, coordinating with internal and cross-functional partners, and developing efficient solutions using various tools and systems. In this role, you will leverage your experience and understanding of business processes and operations to gather and ideate system requirements, streamlining processes for automation and efficiency. Your expertise will enable the development of scalable and sustainable solutions that meet the evolving needs of Meta's internal customers. As a Transformation Enablement Business Systems Analyst, you will work closely with cross-functional teams Cross Functional Partners including operations, process engineering, procurement, compliance, and sourcing within the supply chain organization to identify areas for improvement and implement changes that enhance the overall customer experience and service efficiency. Your work will involve close collaboration with other Enterprise Services teams such as Helpdesk (Enterprise Support Services), Enterprise Products, Collaboration Technology, Exec Support, Procurement, New Hire Orientation, sourcing, and Contingent Worker Experience teams. In this role, you will be at the forefront of shaping the future of enterprise supply chain in the High Tech industry, leveraging trends such as: * Artificial Intelligence (AI) and Machine Learning (ML) to enhance customer experience and improve issue resolution * Cloud-based technologies to enable seamless collaboration and communication with internal customers * Data analytics and insights to inform customer support strategies and drive business outcomes * Omnichannel engagement to provide personalized and consistent experiences across multiple touch-pointsCurrently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta At least 4 years of experience in the analytics field or similar field. Experience in data analysis tools such as SQL or Tableau. Experience understanding how to deal with internal customers within a dynamic and ever changing. Experience communicating and problem solving leadership with leadership. Experience working collaboratively with Cross Functional Partner teams and stakeholders. Understanding of business systems and technical problem-solving. Experience managing technical projects with broad scope from ideation to completion. Experience working in a supply chain operations environment. Knowledge of industry-specific software and systems (e.g., Enterprise Resource Planning, Customer Relationship Management, etc.). Experience building and deploying systems/processes at scale.

How strong is your resume?

Upload your resume and get feedback from our expert to help land this job