Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Business Change Team

Business Change is becoming increasingly important within Softcat. As the business continues to grow it is important that we ensure that the way we operate changes in scale with it.

About The Role

Softcat is working on a multi-year Sales system replacement programme using Microsoft Dynamics 365 Customer Engagement (CE), PROS smart CPQ and Copilot. As the Transformation Change Manager you will lead the adoption of this change across the business, managing a team of two other change professionals supporting the roll out of this programme

Success. The Softcat Way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

This role involves closely collaborate with various stakeholders, including business users, IT teams, and third-party partners You will bring knowledge of change strategy and approach, communications and engagement methods and L&D/training programmes. You will have the experience of change-managing a similar sized end-to-end Sales system implementation, ideally of Microsoft Dynamics 365 CE.

As Transformation Change Manager, you'll be responsible for:

• Developing the strategy and then managing the change lifecycle of the CRM replacement programme
• Increasing business change maturity and understanding in Softcat on what it and how it can help
• Owning the creation and maintenance of the change roadmap and plan
• Ensuring business uptake of the new tooling within Softcat sales' teams and other departments
• Identifying and proactively managing areas of risk/change fatigue
  
  
  

Please See The Job Description Attached For Further Responsibilities

We'd love you to have

• Demonstrable understanding of Change Management Principles (in particular ADKAR)
• Experience of managing Sales/CRM system implementations as the Change lead, in Sales organizations similar in size and complexity to Softcat, ideally including at least one D365 CE implementation
• Excellent understanding and experience of Learning and Development
• Demonstrable track record in a business transformation
• Excellent understanding and experience of change management
  
  
  

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs
  
  
  

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!