Assist customers with consumer loan inquiries Maintain a basic working knowledge of lending products and services Maintain a satisfactory service level regarding call volumes and document preparation Interview customers regarding loan details and answer questions Type loan contracts Prepare reports Process loan applications Assist in loan closings Process loan transactions Research history on current loans Other duties as assigned Physical Requirements: Must be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift 25 pounds FCBI is an equal opportunity employer. Requirements At least 18 years of age High School Diploma or equivalent Must have strong and accurate typing and data entry skills Must have strong PC knowledge Must have good phone etiquette and customer service skills Ability to organize and prioritize Able to effectively work with employees at all levels Must be able to get along with co-workers and work effectively in a team environment Must successfully pass background investigation and drug screen according to company policy