To be considered for this position, please apply on the University of Minnesota job board: https://hr.myu.umn.edu/jobs/ext/367775

The Office of Human Resources is looking for a new Training Services Manager. This is a leadership position that is accountable for guiding a small training services team to deliver impactful learning materials to users of the University of Minnesota’s HR Systems. This role offers a unique combination of supervisory and leadership opportunities coupled with the chance to work directly as a professional instructional designer. This position will be responsible for designing engaging and effective learning experiences in a variety of formats to support users of the HR systems at the University of Minnesota.

This is a full-time, hybrid position. The salary range is $82,500-$93,600 annually, the final salary offer will depend on education/qualifications/experience.

Your Responsibilities will include:

HR Systems Training

• Develops the training strategy and oversees HR systems and process training.
• Applies adult learning theory and evidence-based instructional design practices to all training materials and delivery methods.
• Oversees training course development, design, and delivery, including enrollment strategies, alignment of prerequisite training pathways, auditing frameworks for training records, and the continuous improvement of learning materials to support organizational goals.
• Develops and continuously enhances engaging learning resources and system guides using a learner-centered approach.
• Partners with subject matter experts to explore new and existing HR technologies, creates relevant learning solutions, and ensures timely, accurate updates to training materials that reflect evolving user needs.
• Initiates, leads, implements, and evaluates training projects.
• Maintains knowledge of training industry best practices and how to apply them to the HR technologies training strategy.

Leadership

• Manages a team of instructional designers and other learning professionals, including assigning projects and tasks, monitoring workloads and resources, providing ongoing feedback and development, and delivering performance reviews.
• Provides strong, dynamic leadership that coaches, mentors, develops, and guides team members to deliver results against a defined scope of work that includes measurable goals and employee development

What you'll need:

• BA/BS in Human Resources, Adult Education, Instructional Design, or related field, plus at least six years of experience.
• Demonstrated experience with instructional design, training, user support, and technical writing
• Experience creating technology-related support documentation
• Strong management, relationship-building, and coaching skills
• Strong interpersonal, written, and oral communication skills and the ability to communicate effectively with multiple and diverse constituencies

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Please visit the Office of Human Resources website for more information regarding benefit eligibility.