About the role:

The Warranty Specialist Passenger Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class and high efficiency warranty operation.

Responsibilities:

Administrative Support:

• Developing curriculum and coordinate with trainers and subject matter experts.
• Manage trainees’ registrations and maintain training records.
• Handle logistics such as booking venues and arranging necessary equipment.
• Preparation the training requirements such as cars, tools, equipment, part, classroom equipment’s, booklet, etc.

Program operations and training execution:

• Scheduling and coordination of training sessions, workshops, and other educational activities.
• Develop and maintain training materials, manuals, and multimedia aids.
• Ensure that training programs meet the needs and organizational goals.
• Participate to receipt and great the trainees at the beginning of training.

Evaluation and Improvement:

• Assess the effectiveness of training programs through feedback and performance metrics.
• Implement improvements based on evaluations to enhance training quality.
• Track employee skill development and retention rates.

Collaboration:

• Support the development and execution of new training initiatives.
• Act as a resource for trainers and trainees, providing guidance and support.

Your profile:

• Bachelor's degree in Education, Management, or in a Technical filed (Electrical, Mechanic or any other related filed), or a related field is often preferred.
• Minimum 5 years of work experience with at least 2 years of experience in training and development, with a focus on technical training.
• Driving License.
• Organizational and project management skills.
• Proficiency in learning management systems and other training software.
• Excellent communication and interpersonal skills.
• Ability to analyze data and generate reports on training effectiveness.
• Fluency in English. One other language is required (German, French, Spanish, Polish), at the level of B2 or above.
• Microsoft Word, Excel. High level of Power Point creating skills.

Having below skills would be advantage for the candidate:

• Chinese language.
• Automotive technical knowledge.
• Familiar with generalities of any LMS system.
• Electrical or mechanical skill as technician.
• Having previous experiences and skills in the live streaming, audio, visual operation could be an asset.

We offer:

• Performance and experience-based competitive remuneration, pension plan.
• 25 holidays + option to purchase 5 extra holidays.
• Commuting allowance.
• Department & company-wide teambuilding events.
• An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏