The Training Operations Analyst responsible for the day-to-day operations of the Saviynt University Learning and Certification program.
WHAT YOU WILL BE DOING
Set up in-person and virtual classroom training for employees, partners, and customers worldwide.
Manage LMS platform to create classroom sessions and upload on-demand video content for various self-paced courses
Enroll participants in various training courses
Maintain and publish classroom training calendar
Share the training materials and lab details with the registered participants
Use the LMS reporting feature to create monthly training consumption and CSAT reports
Work with Saviynt’s internal key stakeholders (Partner Directors, Customer Success Managers, Business Development Managers, and Sales Leaders) to complete all registrations before the cut-off dates
Respond to participants’ training registration-related and Certification queries.
WHAT YOU BRING
The candidate must have a bachelor’s degree, and an MBA or engineering degree is preferred.
2 to 4 years of experience working with an enterprise-grade Learning Management System (LMS)
Excellent verbal and written communication skills
Strong command of Microsoft Office, including Excel, SharePoint, Word and PowerPoint
Experience in facilitating Classroom and Virtual Instructor-led Training sessions and webinars
Familiarity with business metrics and measuring impact through data reporting systems
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