Serendipity Center

Training and Staff Development Manager

Portland, OR, US

26 days ago
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Summary

Transforming Education, Empowering Lives: Lead as our Therapeutic Teacher at Serendipity Center

Serendipity Center is leading the way in therapeutic education, offering a holistic approach that integrates Mental Health, Special Education, Wellness, and Transition Readiness. Our mission is clear: to empower students who need extra time, attention, and skill development to reach their full potential. As we grow, we are seeking a dedicated Training and Staff Development Manager to help guide our educational and administrative efforts.

You'll Drive The Mission By

  • Maintains knowledge of agency tools, and requisite training content areas (CPI, Ukeru, CPS, etc.) including becoming a trainer, tracking other trainer certifications, and organizing training sessions.
  • Partners with new program staff, guiding them through their initial training, mentoring, modeling, and providing feedback and training to prepare them to work in the program with students.
  • Works with Leadership to assess the learning and development needs of the agency.
  • Maintains an accurate roster on "Safe Schools" LMS, adding relevant custom content. Regularly reviewing employee completions for compliance.
  • Keeps accurate computer records of training plans, employee certifications, licenses, and credentialing.
  • Partners with HR to plan and conduct new employee orientation and initial onboarding to foster positive employee experience and prepare them for working in the program.
  • Works with Leadership and Management to Plan and organize annual PD days, and Annual In-service training.
  • Identifies and coordinates outside training resources within the agency budget to deliver specific training.
  • Acts as the lead for all training, making sure trainers have necessary materials, technology, and supplies needed to conduct their training sessions.
  • Monitors and evaluates effectiveness of training systems and advises Leadership of necessary changes.
  • Develops an annual training budget, and tracks expenses to ensure no overspending.
  • Keeps an accurate inventory of training supplies and equipment, including Ukeru pads, CPI workbooks, Ukeru workbooks, etc. Orders additional supplies when needed.
  • Works with PD Committee and Leadership to develop tiered curriculum for new, emerging, and seasoned staff members.
  • Shadows and models for new staff in the initial onboarding and training phase, utilizing tell-show-do-feedback
  • Additional duties may be assigned as the position develops.

What Makes You Qualified?

  • Education/experience: Relevant bachelor's degree in education or mental health required, MA in Education, or related field strongly preferred.
  • Certification/Licenses: Prefer certification as a CPI Instructor, Ukeru (may be obtained on the job).
  • General Skills: Excellent written and verbal communication skills, Strong presentation skills, Adept with a variety of multimedia platforms and methods. Ability to evaluate, research, and develop training options, curriculum, and alternatives.
  • Computer Skills: LMS, Word-processing, MS Office 365, TEAMS, and basic excel.
  • Physical Demands: The employee must occasionally lift and/or move between 10-25 pounds. Ability to perform CPI & Ukeru.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

Work Environment

General office conditions. While performing the duties of this job, the employee may be exposed to assault by a student. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually average-moderate, but sometimes may be moderate and occasionally loud.

Must pass a pre-employment Mental Health and Development Disability Services Division criminal records check.

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