At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

We are currently seeking applications for Quality and Training Coordinators to join our dynamic Home-Care team to drive positive change across our New South Wales and ACT services.

We’re excited as these are new roles within our Home Care team to uplift and continue best in class service for our precious clients. We have three vacancies supporting our regions throughout New South Wales and the ACT.

The Quality and Training Coordinator is responsible for supporting clinical care quality, training, and compliance across RSL LifeCare’s HomeCare services. The role ensures adherence to relevant aged care legislation and organisational policies, facilitates staff development, conducts audits, and leads continuous improvement initiatives.

Flexible base location for the right candidates

To be successful in this role, we’d expect you to:

• Monitor and review client outcomes and compliance standards
• Conduct audits and provide recommendations for quality improvement
• Deliver, manage, and coordinate staff training and orientation
• Support rollout of Learning & Development initiatives
• Ensure regulatory and legislative compliance (HCP, CHSP, DVA, Aged Care Act).
• Collaborate and build relationships with HomeCare and Clinical Governance teams to embed best practices

Essential Requirements:

• AHPRA Nurse Registration and/or extensive aged care quality experience
• Strategic, clinical planning and change management skills
• Proven ability to identify and implement improvement strategies
• Strong communication and interpersonal skills
• Self-driven with excellent time management
• Current Australian Driver Licence and insured vehicle
• Clearances: National Police Check and/or NDIS Worker Screening
• A genuine passion for supporting aged and vulnerable communities
• Experience working with or understanding veterans’ needs is desirable

RSL LifeCare offer a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing and more, plus $2600 meal entertainment card annually
• Fitness Passport
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• The opportunity to work with an organisation that is genuinely passionate, supportive and collaborative with each other, our people and our residents
• Career development and progression opportunities across all areas of RSL LifeCare

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.