Elekta

Training and Education Manager

Taipei City, TW

17 days ago
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Summary

We don’t just build technology. We build hope for everyone dealing with cancer.

Here at Elekta, you will make a difference. Our mission is to improve patients’ lives by working together with our customers. We believe in taking an open and proactive approach in our practices, enabling us to build strong partnerships and meet evolving patient needs, no matter where they are in the world. We don’t just build technology; we build hope for everyone dealing with cancer.

What You’ll Do At Elekta

Provide consultation, training, and support to Elekta’s Comprehensive Solutions customers for effective software and hardware use. This includes remote, on-site, and classroom training, remote support, and assistance in developing training and application support materials.

Responsibilities

  • Focus on QA, Beam Modeling/Collection, Monaco, and MOSAIQ as the primary portfolio.
  • Perform similar duties for Linac and other Elekta products.

Training and Education

  • Independently conduct applications training on Elekta’s Comprehensive Solutions, both on-site and at Elekta premises.
  • Accurately evaluate advanced training needs, develop session goals, and determine training duration with clients. Identify attendees for each session and coordinate schedules, considering customer constraints. Deliver training as planned.
  • Prepare and deliver assigned courses for in-house training, both internal and external.
  • Document continuing education credits according to written procedures.

Support

  • Support pre-sales support and post project application support in certain areas/countries based on the demand
  • Support the installed base remotely and onsite as required

General

  • Liaise with other members of the Elekta team to address any existing Customer concerns promptly & effectively
  • Attend Conferences (as required), to maximize Users perceptions of long-term continuity and reliability of Elekta
  • Maintain knowledge of current and past Elekta’s Comprehensive Solutions products
  • Stay current on all new products
  • Submit timely and accurately; onsites reports, timesheets, expense reports, TLD badges and other paper work as assigned
  • Maintain all company-leased equipment, including company computer, parts, and tools
  • Perform other related duties as assigned or requested
  • Incorporates Elekta Values into all department functions and responsibilities
  • Adhere to all Elekta directives, policies and procedures
  • Assist Elekta sales staff and distributors with technical advice for existing and future sites

What You’ll Get

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop.

  • Paid vacation days/ sick leaves
  • Enterprise Annuity
  • Commercial Insurance
  • Lunch Benefit
  • Heating Allowance
  • Holiday Benefits
  • Mobile Phone Bill Allowance
  • Employee Club activities and benefits
  • Global Bonus Plan
  • Career development – wide range of learning opportunities

About Elekta

Elekta, founded in 1972, is a global pioneer of precision radiation therapy, headquartered in Stockholm, Sweden. Over 50 years, Elekta has been committed to ensuring that every patient has access to the best cancer care possible. Elekta has been dedicated to innovation and never stopped to make breakthroughs-the historical gamma knife, the linear accelerator that started a new era, the world's first high-field MR-guided radiotherapy system, etc. At present, Elekta serves more than 7,000 medical institutions in more than 120 countries and regions, providing high-level precise, intelligent and personalized radiation therapy for more than 2 million cancer patients every year. For more information, visit elekta.com or follow @Elekta on WeChat and on LinkedIn.

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