Description Join Our Team at Family Resource Home Care!
Family Resource Home Care is dedicated to improving lives by providing exceptional home care services. We value a supportive, high-performance culture that fosters respect, engagement, and operational excellence.
Position Overview:
The Training and Development (TD) Coordinator provides administrative support, coordination of TD projects, and internal communications. TD Coordinator assists in facilitating orientation and provides new hire support.
Key Responsibilities:
* Manages all administrative duties surrounding administrative staff orientation.
* Develops and maintains clear understanding of department/processes and TD relationship to operations and other HQ departments.
* Provides excellent internal customer service.
* Creation and maintenance of department documents, presentations, and tools.
* Provides insights for improvements to processes and tools; engages in department brainstorming.
* Assists in planning and scheduling meetings, maintains TD calendar/inbox/tasks and records/distributes department meeting minutes.
* Creates regular operations communications and maintains internal communication plan in collaboration with Director.
* Point person for coordination of Field Training Specialist training calendar and coordination with operations team.
* Responsible for department surveys including distribution, analysis, and provides feedback to Director of TD and/or department meetings. Coordinates the Director to create/change survey questions.
* Maintains department files in specified Teams channels (SharePoint).
* Creation and maintenance of TD document tracker for linked documents.
* Responsible for maintaining current links in all TD documents and tools,
* Responsible for maintaining caregiver swag and admin orientation welcome box supplies through vendor. Coordinates with vendor and Director to set appropriate ordering limits. Keeps vendor informed of current branch information.
* Coordinates with Director to maintain admin and caregiver orientation slide decks and orientation handouts/tools.
* Keep abreast of any company and department changes/updates that impact TD tools/processes and initiates updates.
* Coordinates with HQ departments regarding training needs.
* Support other projects and initiatives as directed by supervisor.
* Any other duties as assigned. Position may also be modified to accommodate the specific needs of the department.
Requirements:
* Minimum one year related experience
* Knowledge of office management systems and procedures
* Comfort with technology and resourcefulness is necessary
* Advanced skill in MS Office (Excel, PowerPoint, Word)
* Experience with graphic design
* Excellent time management skills and the ability to prioritize work
* Ability to take initiative and work independently
* Attention to detail and problem-solving skills
* Excellent written and verbal communication skills
* Strong organizational skills with the ability to multi-task
Preferred:
* Associate of Bachelor's Degree
* Background in training or organizational development
* Previous experience with MS Teams, Canva, Survey Monkey & Kahoots
Working Conditions:
* The Training and Development Coordinator will spend 95% of their time in an office environment indoors. This will require time both spent at a computer station for office work and standing for training. The rest of the time may be spent at venues for events or meetings.
* Hours: Monday-Friday (8 AM-5 PM), however this role will require some evening and weekends to meet job requirements.
* This position will require travel as appropriate, approximately 10% of the time.
* This position will have moderate supervision.
What We Offer:
* Comprehensive benefits (health, dental, vision)
* Paid mileage reimbursement
* Company-paid life and AD&D insurance
* Paid time off: 3 weeks
* 10 paid holidays
* Ongoing training and professional development
* Company matching 401(k)
Why Join Us?
* Be part of a mission-driven team that values collaboration and growth.
* Help shape the future of our workforce by empowering others.
* Enjoy a dynamic work environment with opportunities for travel and professional development.
Apply Today!
If you're passionate about training, leadership, and making a difference, we'd love to hear from you.
Salary45,000.00 - 60,000.00 Annual
Listing Type
Jobs
Categories
Training
Position Type
Full Time
Salary Min
45000.00
Salary Max
60000.00
Salary Type
/yr.