Introduction

The Department of Health Services (DHS), Southern Wisconsin Center (SWC) is recruiting for an Administrative Assistant for the Training Department. This position will work 7:45am – 4:30pm Monday-Friday.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $42/month for single plans and $104/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 6.95% employer match in 2025 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• Well Wisconsin Wellness Program.
• Public Service Loan Forgiveness Program employer.
  
  

SWC is a state run, licensed and certified Intermediate Care Facility for Individuals with Intellectual and Developmental Disabilities (ICF/IDD). SWC provides a wide variety of programs and services designed to assist and prepare individuals to live successfully in the setting that best meets their needs. Located in southern Wisconsin in Union Grove, SWC brings together a rich history of providing exceptional services and state of the art treatment approaches for the new millennium. Union Grove is a growing community with small town charm and easy access to Milwaukee and Chicago. Our workers love what they do. But don’t take our word for it. Hear from our employees.

Position Summary

Responsibilities

As the Training Administrative Assistant, you will provide administrative support for the Training Department which includes comprehensive training and certification coordination for program areas including Residential Services, Nursing Services, and Management Services. Responsibilities include:

• Extensive contact with operating units across campus and in the community
• Handling confidential information
• Developing complex databases to maintain program information and preparing statistical data analysis and reports.
• Providing program support to Human Resources, Communications Center, Scheduling department, and Center for Residential Services Program (CRSP) as needed.
• Answering calls, greeting customers, and working cooperatively as a team player assisting other department staff with program support assistance as directed.
  
  

In this position, you will also produce and publish electronic training programs with the Adobe Presenter (Connect) software system. You will also assign and schedule staff members to mandatory training classes using an electronic scheduling software.

Salary Information

The starting pay is $21.66 per hour, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as an Operations Program Associate and is in pay schedule and range is 02/11.

Job Details

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Qualifications

Minimally qualified applicants will have all of the following:

• Experience performing administrative support duties in an office setting such as creating and maintaining filing systems, preparing reports or correspondence, taking meeting minutes, etc.
• Experience using Microsoft Office Suite or similar software to perform duties such as creating documents, developing and maintaining spreadsheets, maintaining trackers, etc. An excel test will be required.
• Experience providing customer service to internal and external customers by providing information, answering questions, etc.
  
  

Well-qualified applicants will also have one or more of the following:

• Experience using Indeavor scheduling system or employee scheduling system to enter or update workforce schedules.
• Experience using tools such as Adobe Connect, iSpring or audacity software systems into Cornerstone learning management system to create online training modules, training memos, etc.
• Experience working with a training program. Examples of work include creating training materials, providing classroom instruction, creating or updating class agendas, etc.
  
  

The letter of qualifications is limited to 1 page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

How To Apply

Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related to this position.
• Current or former permanent, classified, state employees must complete the online application process to be considered.
• If viewing through an external site, please apply directly at Wisc.Jobs.
  
  

For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Jennie Hocker at [email protected].

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

Deadline to Apply

The deadline to apply is May 12th at 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.