Audit Score

Overall summary of the audit score, should meet the targeted values (Monthly)

Documentation Consent for all including Data privacy, dialysis prescription, medication prescription, handbooks (100 PERCENT Compliance)

Infection control (90 PERCENT Compliance)

Reprocessing, BMWS, Machine maintenance, Medication Management, Complication Management & Concentrates Preparation

Action and closure on NCs (With in <7 days Operation NCs and Clinical < 4 days)

DRR, Consumption report.

Efficiency (Support to Sr Tech/Clinic In charge to achieve minimum 80 PERCENT )

Cost optimization: Proper utilization of Consumable per treatment, Electricity, water, proper Management of patient and staff roster, repair & maintenance cost by proper handling of machines/equipments (Support to Sr Tech/Clinic In charge/Admin Executive to achieve the organization Goal)

100 PERCENT adherence to Lab entries, treatment completeness and patient admission etc in EuCliD

Patient Care Management

• Patient Satisfaction survey score - Quarterly (Satisfaction rating minimum 4.5 out of 5)
• Patient Dropout and Patient Transfer (Should not be more than 3 PERCENT )
• RQMT reporting (100 PERCENT incidents as per policy need to be report to Sr Tec/Operations)
• LAB compliance (Serology should be done once in 3 months and Monthly LABs as per Nephrologist written prescription)
• Vaccination of patients (As per FMC policy)
• Support in Implementing and Achieving clinical KPI targets with collaboration with Nephrologist.
• Patient routine assessment
  
  

Infection Control

• Reprocessing
• Bio Medical waste
• Machine Disinfection and Maintenance
• Risk Management
• Crash cart maintenance
• Emergency Equipment maintenance
  
  

Adherence - Company Policies

• Ensure adherence to companys time & attendance policy
• Ensure adherence to companys code of conduct & Compliance
• Maintain the team camaraderie
• Drive effectively the positive environment for Unit
  
  

Training

• 90 PERCENT to attendance in training
• Work Instruction- Compliance to be 100 PERCENT
• Attend all hands-on skills
• Pre-& Post assessment to score above 80 PERCENT
• Participate in mock drills in hospitals (90 PERCENT attendance)
  
  

Locations - Faridabad, HR