Are you passionate about financial markets and technology? Our client, a leading global Investment Bank, is seeking a highly skilled Trading Application Support Analyst to join their dynamic team. This role is perfect for someone with expertise in Fixed Income, Forex, and a drive to solve complex problems in a fast-paced environment. You will work closely with traders, sales, and e-business teams to support cutting-edge trading platforms across multiple financial products.

Why This Role?

• Front-Office Exposure: Collaborate daily with traders, sales, and operations staff to deliver mission-critical support for Fixed Income, Forex, Derivatives, and Credit products.
• Innovative Technologies: Be part of an AGILE team supporting electronic trading applications, including price publication, trade execution, and straight-through processing. You’ll work with platforms like Bloomberg, Tradeweb, MarketAxess, and others.
• Global Impact: Work with global teams from New York, Paris, London, and beyond, supporting applications that operate on a global platform. Manage critical systems in real-time for markets worldwide.

Key Responsibilities:

• Provide timely resolution of technical and functional issues for Sales, Traders, and Front/Middle Office teams in the Fixed Income and Forex department.
• Troubleshoot complex issues across global trading applications and architecture in a high-pressure, multi-tasking environment.
• Manage crises with clear communication to end users and senior management, ensuring swift action and resolution.
• Deliver functional and technical expertise, contributing to documentation and maintaining support run books.
• Partner with global development and support teams (NY/Paris) to manage releases, resolve incidents, and continuously improve system performance.
• Foster strong relationships with end users, ensuring clear communication regarding outages, releases, and projects.

What You Bring:

• Strong analytical and problem-solving skills with the ability to handle complex, high-pressure situations.
• Excellent verbal and written communication skills, capable of interacting with diverse teams and clients.
• Flexibility and adaptability to quickly learn new systems and products.
• Solid understanding of financial markets, particularly Fixed Income and Forex products.
• Hands-on experience in a support role, working directly with traders, sales, and development teams.
• Technical proficiency in SQL, Windows/Unix environments, and experience with client/server applications.

Bonus Skills:

• Knowledge of derivatives product lifecycle workflows.
• Experience with middleware technologies (Tibco, RMDS) or network troubleshooting.
• Familiarity with FI/FX trading systems and Agile methodologies.

This is your opportunity to join a fast-paced, collaborative environment where you’ll support critical trading functions and drive innovation. If you thrive in a high-stakes environment and are ready to make an impact, we’d love to hear from you!