Ticketed Revenue Analyst

Location: Denver, CO (On-site)

Department: Revenue & Ticketing Strategy

Reports To: Chief Financial Officer (CFO); Indirectly to Chief Executive Officer (CEO)

Company Overview

Thirteenth Floor Entertainment Group is the largest producer of haunted house attractions in the United States, operating in major markets nationwide. We create world-class immersive entertainment through live events, brand activations, and location-based experiences.

Position Summary

The Ticketed Revenue Analyst will play a central role in optimizing ticket pricing and maximizing revenue across all Thirteenth Floor attractions. This position is responsible for analyzing past and real-time sales data, identifying pricing opportunities based on demand, and proposing new ticket types and offerings. The analyst will also work closely with the Non-Ticket Revenue (NTR) team to align ticketed offerings with upsell and package opportunities, and support sales and finance teams with actionable data and performance insights. This role reports directly to the CFO and indirectly to the CEO, supporting executive-level decision-making with timely, accurate, and strategic analysis.

Key Responsibilities

• Analyze historical ticket sales performance and market trends to establish pricing strategies for events
• Identify opportunities to increase revenue through demand-based pricing and the introduction of new ticket types
• Recommend pricing adjustments to maximize attendance and per-cap revenue across all markets
• Track and interpret real-time ticket sales performance to ensure pricing and offerings are aligned with demand
• Provide dynamic recommendations for price adjustments and capacity management in response to sales trends
• Flag underperforming events and assist in developing corrective strategies
• Partner with the Non-Ticket Revenue (NTR) team to develop and refine bundled offerings and upsell opportunities
• Collaborate with the Finance team to implement and maintain real-time sales and performance reporting tools
• Support the Sales team by providing data-backed insights to inform outreach and partnership efforts
• Analyze customer behavior and purchase history to identify targeted segments for marketing campaigns
• Work with Marketing to improve conversion through segmentation, targeting, and personalization strategies
• Deliver periodic reporting and insights that guide promotional strategy and audience development
  
  

Qualifications

• Bachelor’s degree in Business, Economics, Data Analytics, or related field
• 2–4 years of relevant experience in ticketing, pricing, or revenue management, ideally in entertainment or attractions
• High proficiency in Excel; experience with BI tools (e.g., Tableau, Power BI, Looker)
• Ability to interpret and visualize large data sets to support business decisions
• Excellent communication and collaboration skills; ability to work with cross-functional teams
• Familiarity with ticketing platforms such as ShowClix, Ticketmaster, or similar is preferred
  
  

Additional Information

• This is a full-time salaried position located at our Denver headquarters
• Some travel to event locations may be required, particularly during seasonal event periods
• Competitive compensation and benefits package included