Title: Test Engineer (System testing)

Duration: Permanent or Contract - Permanent

Location: Coppell, TX

Travel: Ability to travel for installations and acceptance testing (up to 50% throughout the U.S., Canada, and Europe).

*US Citizen capable of receiving a U.S. Government security clearance.*

Job Overview:

We are seeking a highly skilled Test Engineer with a focus on IP-based voice communications systems. The ideal candidate will collaborate with design, engineering, and project teams across North America and Europe to ensure system deliverables meet the required quality and compliance standards. This role combines both hands-on testing and leadership, including the development of test plans, test case execution, and supporting the verification of system requirements. The role requires a proactive and detail-oriented individual who thrives in both independent and team environments.

Key Responsibilities:

• Develop and execute test plans, procedures, and test cases based on system requirements, program specifications, and industry standards.
• Deploy and test IP-based voice communications systems, ensuring system functionality and performance.
• Lead and coordinate internal and customer test events, adhering to project schedules and budgets.
• Collaborate with design teams, engineers, and project teams to isolate root causes, perform analysis, and implement corrective actions to ensure compliant deliverables.
• Maintain the Verification Requirements Traceability Matrix (VRTM) in collaboration with design and system architect teams.
• Generate comprehensive test reports, problem/defect reports, and mitigation plans.
• Ensure compliance with industry standards and client requirements throughout the testing process.
• Provide direct support to design and project teams, assisting in troubleshooting and implementing fixes.
• Participate in the planning and execution of tests to verify U.S. Government test programs, when applicable.

Core Qualifications:

• B.S. in Computer Science, Electrical Engineering, or a relevant engineering degree.
• Strong experience in systems testing, including test plan development, execution of test cases, and generating detailed documentation.
• Experience working with IP-based voice communications systems, VoIP networks, and telephony tools (e.g., GL Communications).
• Proficiency in Microsoft Windows, Linux (Oracle), and VM platforms.
• Proficient in business tools such as MS Word, Excel, Visio, and PowerPoint.
• Excellent technical writing skills with the ability to create clear, concise, and detailed documentation.
• Strong analytical and troubleshooting skills, with the ability to work both independently and as part of a team.
• Comfortable working in dynamic environments with minimal supervision.

Beneficial Experience:

• Familiarity with requirements management tools such as DOORS, Cameo, or similar.
• Experience using test scripting tools, analysis software, and test/measurement equipment.
• Experience with Nessus security scanner and remediating security vulnerabilities.
• Background in legacy telephony circuits (SS1/4, Shout/Voice lines) and audio connections.