Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work , we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here .
Temporary Front-End Associate
Job Purpose
This role is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout, consistent operating conditions and a friendly atmosphere.
Essential Responsibilities
Responsibility
% Of Time
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately escalate customer concerns to management with a positive attitude. Offer product suggestions when appropriate.
40%
Manage lane according to service standards while maintaining financial responsibility. Accurately handle all cash register operations; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
30%
Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards; Put up discarded or returned merchandise and stock front end products by handling and moving merchandise efficiently and safely; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Return carts to shopping cart corral. Report faulty equipment and hazards to management.
20%
Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
10%
Disclaimer
Performs other job-related duties as assigned.
Qualifications
Required Education
Required Education
Course of Study
N/A
Preferred Education
Preferred Education
Course of Study
High School/GED
Relevant Experience
Supervisory Experience
0-3 Years Minimum
Language Requirements
Language(s) Required
Language(s) Preferred
English & Spanish
Knowledge, Skills & Abilities Required
- Must be 16 years of age.
- Ability to read, write and speak English proficiently.
- Ability to communicate, understand and follow English instructions Successful background check and all required On-Boarding tasks.
- Authorization to work in the United States or the ability to obtain the same.
- Compliance with all company policies and procedures.
- High standard of integrity and reliability.
- Basic computer skills required to participate in online training.
Knowledge, Skills & Abilities Preferred
- Customer Service skills
- Cash Handling skills
Location and Travel Requirements
Location
On Site
Travel Percent, Overnight & Motus
Travel Percent
Overnight
Motus Eligible
None
No
No
Shift
Varied