Telecom Systems Engineer

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20% Field based role with remainder office based near Huddersfield

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Context Recruitment are excited to offer an opportunity to join a leading IT service provider as a Telecom Systems Engineer. The successful candidate will play a crucial role in the installation, configuring and maintenance of telephony systems for clients. Your expertise will ensure seamless communication services and optimal performance.

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This privately-owned IT service provider is a business of the year winner and have an excellent reputation for providing a broad range of products and services across Telephony, Data Connectivity & Mobile to both direct and indirect customers.

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Key responsibilities:

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• Install, configure and troubleshoot hosted telephony and telecom equipment including switches, routers
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• Collaborate with cross-functional teams to ensure seamless integration of telecom systems
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• Perform routine maintenance, upgrades and repairs on field equipment
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• Test and validate telephony installations to meet quality standards
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• Respond promptly to service requests and resolve technical issues in a timely manner
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• Conduct network testing and performance evaluations
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• Provide technical support to clients and end-users
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• Document all field activities, including site visits, equipment installations and maintenance tasks
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Required skillset:

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• Knowledge of hosted telephony systems, protocols and standards
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• Previous telephony installation experience required. (Flexible on vendor experience; Zillion, NFON, 8x8, Mitel, Avaya, 3CX - training given)
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• Relevant qualifications such as CCNA are advantageous
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• Cisco Meraki experience is desirable
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• Must be confident with client interaction
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Please note, this predominantly a field based role therefore, full driving license is required.

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Up to £32k DoE + 6k Car Allowance and Mileage