This position is deemed eligible for hybrid telework under DNCR's Telework Policy. Click here to learn about employee perks and benefits Click here to see the Total Compensation Calculator This position is located at: 11 West Jones Street Raleigh, North Carolina 27601 Primary Purpose of Position: The Technology Integration Coordinator is responsible for developing and managing the applications, databases and IT systems, needs, capabilities, and solutions for the NC Museum of Natural Sciences. This position acts as application administrator and configures, supports, and tests various solutions, develops and supports digital storage solutions, and other related software in collaboration with the museum's leadership and throughout museum sections. Works to integrate solutions as necessary with the Collections Database Manager as needed.  This role provides back-end support for museum technical applications, data storage and sharing, support of stakeholders and end users, creates solutions for technical problems, supports museum technical projects, provides website support, and services analytical needs. Additionally, this role is responsible for analyzing and advising on IT solutions, cybersecurity, and sharing of data with internal and external partners. These functions serve to assist the museum in meeting its mission through enhancing the functionality of staff and working to consolidate museum technical operations. This position has no direct reports but will oversee the work of related staff, volunteers, and interns across several work units. Key Responsibilities include but are not limited to: * Provide professional and responsive support to all product end users including museum staff and external partners and collaborators * Lead product troubleshooting as the museum liaison with external system vendors such as software companies and aggregators, escalating issues appropriately according to need * Propose and implement tools to improve data integrity, standardization, and normalization as needed * Configure, test, administer, and maintain current software and applications * Utilize programming skills to integrate data across multiple databases and platforms. * Assists in identifying, writing, implementing, and administering paperwork for applications and other software solutions Position/Physical Requirements: * Must be available to work Monday - Friday 8am - 5pm. * Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently with or without reasonable accommodation.  https://naturalsciences.org/ To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Qualified candidates must have or be able to: * Demonstrated experience collaborating with stakeholders, internal and external, to integrate technology solutions. * Demonstrated experience delivering technology solutions to various users with broad differences in abilities. * Demonstrated experience researching, proposing, and/or implementing software or applications for business purposes. * Knowledge of modern programming languages like PHP and the Laravel Framework, JavaScript and/or Python. * Knowledge of integrating multiple databases and migrating data between them. Management Prefers: * Demonstrated experience working with Smartsheets. * Demonstrated experience with website management. * Demonstrated skill in the use of Application Programming Interface (API) software. * Knowledge of NCDIT policies impacting technology use. * Knowledge of computer technologies commonly used in education and museums. Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details Bachelor's degree in computer science or an IT related field from an appropriately accredited institution  plus one year of experience in the information technology field related to the position's role;  OR an associate degree in computer science or an IT related field from an appropriately accredited institution and two years of experience in the information technology field related to the position's role; OR High school or General Educational Development (GED) diploma and four years of experience in the field of technology related to the position's role;  OR  an equivalent combination of education and experience. Section/Unit Description: The Operations and Business Administration Section steers the museum's fiscal future and drives its operating capabilities. As part of the NCMNS overall mission, the Operations and Business Administration Section has several key directives.  1) Provide clean, safe, comfortable, and inviting indoor and outdoor spaces, 2) Control the museum's costs through budget and expense review, and 3) Secure funds to support museum operations and mission. The Operations and Business Administration Section coordinates operations across the institution and ensures that resources are appropriately allocated to meet museum objectives. The section champion's the Museum's mission and advances operational plans. It provides cross-sectional collaboration to support the network across the State and contribute to total quality management. Division Description: The State's museum devoted to science and nature, North Carolina Museum of Natural Sciences in central Raleigh is the largest institution of its kind in the Southeastern United States and, with over a million visitors a year, the state's most visited museum. Its 300,000 square foot downtown campus is augmented by Prairie Ridge Ecostation and satellite facilities in Whiteville, Greenville, and Contentnea Creek. Together, they provide a variety of curriculum-focused classes onsite, offsite, outdoors, and online for pre-kindergarten through graduate students across the state. As a museum of nature, we integrate the dual concepts of illumination and inspiration with the work we do and the many stories we tell. In a time of unprecedented environmental challenges, nothing could be more critical. This nexus of ideas makes us unique. Across three vibrant floors of laboratories and exhibitions, our Nature Research Center provides an unparalleled opportunity to see science in action by watching museum researchers studying the natural world in real time. In the Nature Exploration Center, exhibits and live animal displays reveal North Carolina's rich natural habitats, wildlife, and geology from the Appalachian Mountains to the Atlantic Ocean. Our programs and activities impact people in all the state's one hundred counties. We develop a variety of exhibits to share with institutions across North Carolina and support other museums by administering the North Carolina Science Museums Grant Program. We also engage the state's students indirectly by providing professional development training for teachers, research opportunities for classrooms, and outdoor learning environments on school campuses. Agency Description: The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department's vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov.  We encourage you to apply to become a part of our team! The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. Application Process Please watch our video here that walks you through each step of the application process. Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.  Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.  Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.     Degree/College Credit Verification Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Veteran's and National Guard Preference Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.  Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Employment Eligibility  It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). Sign On Bonus Eligibility To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act. NEOGOV Technical Assistance If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ's information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627. CONTACT INFORMATION: N.C. Department of Natural and Cultural Resources Division of Human Resources Caroline McClintock 109 E. Jones Street, Raleigh, NC 27601 Phone:  919-814-6670 [email protected]