IT Consultant Jefferson Technology is seeking an Information Technology Consultant with strong troubleshooting and customer service skills to add to our dynamic, growing business. [We believe strongly in the value of cover letters] Two things are critical for success in this role: A love of technology and how it can solve problems Genuine joy in helping others using the skills you have [Cover letters tell us things about you beyond your resume] In this role, you will: Work with numerous client organizations of many sizes to understand and meet their IT-related needs Provide full lifecycle management of large and small IT projects for clients Manage relationships with multiple clients Set up, configure, maintain, and train users on a variety of information technology assets, including desktop and laptop systems, LANs, WANs, printers, physical and virtual servers, and end-user software Assist clients in envisioning and developing IT initiatives to support their business Drive implementation of new technologies for clients Be glad you submitted a cover letter with your application Provide technical support and assistance to clients, including after-hours and weekend support Continually look for ways clients can improve their efficiency and operations [We rely on cover letters to make our hiring decisions - we read them all!] To be successful in this role, you will have: 3+ years of experience in IT support, consulting, or help desk services Familiarity with IT project management A proven track record of client service management Experience with a wide variety of IT assets from multiple different vendors A problem-solving mindset and love of getting to the root cause of issues Experience in a diversity of platforms, including Windows, Mac, Linux, and VMware EXCELLENT interpersonal skills, including patience and empathy, for both clients and coworkers Ability to work independently, in a team of coworkers, and collaboratively with clients Strong communication skills, including written, verbal, and phone Availability to work rotating after hours and weekends on call Strong personal drive to stay current in technology trends A love of building solutions and wowing clients! Please make sure to include a detailed cover letter that tells us about you, and why you think you might be a good fit. Applications without a cover letter will not be considered. Jefferson Technology is a Charlottesville, VA managed services provider dedicated to providing clients with hassle-free, worry-free IT support and services. We believe deeply in our core values of Professionalism, Empathy, Thoroughness, Follow-up, and Expertise, and live by these values to provide top-of-the-line service to our clients. Because of this, we have been growing our customer base rapidly. If you believe in these values, have great customer-relation skills, and a love of all things tech, apply today! Job Type: Full-time Pay: $50,000.00 - $70,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Compensation Package: Bonus opportunities Schedule: 8 hour shift Monday to Friday No weekends On call Application Question(s): A cover letter is required for consideration for this role. Are you submitting a cover letter with your application? Work Location: In person