Last Mile Solutions

Technical Writer (UX Writing Focus)

Rotterdam, ZH, NL

6 days ago
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Summary

We are Last Mile Solutions

Do you want to be part of a driven and ambitious team on a mission? We are Last Mile Solutions, and we are on a mission to simplify the energy transition one energy transaction at a time. We are Europe's largest platform for Charge Point Operators (CPOs) and Electronic Mobility Service Providers (eMSPs). We are looking for a Data Analyst to join our international team based in a beautiful office in the historic center of Rotterdam.

Our SaaS solutions connect continuously with hundreds of thousands of Charge Points and service nearly a million EV Drivers. We are running high traffic, high load environments in a rapidly changing market requiring constant and rapid innovation.

As we continue to expand our operations, we are seeking a talented Technical Writer to join our dynamic team in Rotterdam.

Your role

As a Technical Writer at LMS, you’ll work on a mix of developer-facing documentation and user-facing interface content. You’ll explain complex systems in a straightforward way, helping our users—from developers to partners and customers—understand how to use our platform. You’ll work closely with engineers, product managers, designers, and support teams to build a consistent content experience across all touchpoints.

We’re looking for someone who can structure complex topics, ask the right questions, explore the product hands-on, and take ownership of documentation quality. You should be comfortable writing for a tech-savvy audience and be curious about how things work under the hood.

Your Main Responsibilities Are

  • Write and maintain documentation for APIs, integrations, onboarding, and troubleshooting.
  • Create in-product microcopy, including button labels, error messages, tooltips, and onboarding flows.
  • Collaborate with developers, designers, product managers, and stakeholders to translate complex concepts into clear, actionable content.
  • Contribute to and help maintain content guidelines for tone, voice, and style consistency.
  • Take initiative to understand technical features—exploring the product, testing functionality, and asking questions.
  • Structure and organize content logically to help users find information and understand how to act on it.
  • Support internal and external users with up-to-date, accurate documentation.
  • Stay current with best practices in technical writing, UX writing, and developer experience.

You recognize yourself in:

  • 3–5 years of experience as a Technical Writer, UX Writer, or similar role
  • Comfortable writing for a tech-savvy audience, including developers and engineers.
  • Able to translate complex systems into structured, clear, and helpful content.
  • Experience with API documentation
  • Comfortable exploring tools and platforms hands-on and figuring out how they work.
  • Strong communication and collaboration skills across different disciplines.
  • Familiar with working in agile development environments.
  • Fluent in English (this is an English-first role).
  • Bonus: Working knowledge of Dutch, German, or French.
  • Bonus: Experience with SaaS platforms, energy tech, or developer tools.

And you also recognize yourself in our core values:

  • Empowering connections
  • Exploring with purpose
  • Owning our impact

What You Are Looking For In a Job

  • A great challenge in the dynamic and sustainable sector of E-Mobility
  • Ambitious colleagues as sparring partners
  • Training and development opportunities in an international environment
  • 25 vacation days and 13 ATV days
  • A pension plan
  • A bonus scheme
  • Flexibility in working hours but also between remote and office work
  • Full reimbursement of public transport costs or a mileage allowance and a parking pass
  • If you work at the office, a cozy office at a top location in Rotterdam
  • Daily free lunched in our rooftop bistro
  • Regular social events

Interested?

Apply here. Or if you have a question, please contact Recruitment via [email protected]

  • Screening will be part of the recruitment procedure

The world is in energy transition. Energy transactions are becoming increasingly complex. We lead the journey to a sustainable world by turning energy into value.

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