Ability to write clearly and concisely using correct grammar, spelling, and punctuation. Proven ability to write conceptual, task-oriented, and reference documentation with equal facility. Experience interpreting technical specifications, user stories, configuration files, code, and other technical documents as source material and developer notes. Understanding of microservices and SaaS product offerings Technical and tools knowledge. Proven ability to learn new products and technologies and to grasp technical material. Experience with standard office and documentation tools, including Microsoft Office, Adobe PDF editors, Oxygen XML Author, or a similar XML editor (Preferred); understanding of content repository, as well as documentation preparation delivery mechanisms (e.g., online Help, Web help, PDFs, HTML, etc.). Ability to work on multiple deliverables for multiple products simultaneously and under time constraints. Experience on AI/ML tools and techniques to enhance the documentation"