Role : Technical Writer

Location : Mountain View CA (Day 1 onsite)

Please see below must have skills:

1- Tech Savvy

2- candidate should have good exposure to GenAI/ML services.

Job Summary:

The focus of the AI, Analytics, & Data (A2D) Success team is to empower Intuit technologists (data analysts, software engineers, machine learning engineers, data scientists) to achieve their business objectives with impact by delivering personalized and proactive support integrating with A2D’s data & AI capabilities (i.e., the internal platform). The goal is to enable these cross-functional partners in the business units to create value from the data and AI platform in a self-serve capacity by providing training and resources, continuously improving our processes with an eye for self-serve, sustainable governance, and change management, and empowering adoption for these internal customers across Intuit leveraging the platforms built by the A2D team.

We are seeking a skilled and detail-oriented Technical Writer to collaborate with our AI Product Manager in creating comprehensive documentation for our internal platform. The ideal candidate will have a strong technical background and the ability to translate complex concepts into clear, user-friendly documentation. This role is crucial in ensuring that our internal teams have access to accurate, up-to-date information, facilitating ease of use and efficiency in leveraging our AI capabilities.

Key Responsibilities:

• Documentation Development: Partner with the AI Product Manager to create, update, and maintain detailed technical documentation, including user guides, API documentation, and system architecture descriptions
• Content Collaboration: Work closely with software developers, engineers, and other stakeholders to gather the necessary technical information and ensure documentation accuracy and comprehensiveness
• Translation of Technical Concepts: Translate complex technical concepts and procedures into clear, concise, and user-friendly documentation that is easily understandable for varying skill levels
• Feedback Integration: Collect and incorporate feedback from internal users to continuously improve the usefulness and clarity of the documentation

Qualifications:

• Previous experience as a technical writer in a software development environment, with a strong portfolio of technical documentation
• Solid understanding of software development processes, terminology, and tools; experience in writing documentation for AI-related products is required
• Excellent interpersonal and collaboration skills, with the ability to work effectively with cross-functional teams and gather technical information from subject matter experts
• Exceptional written and verbal communication skills, with the ability to simplify complex technical information for a broader audience
• Highly detail-oriented with a strong focus on accuracy and consistency in documentation