Mediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company's advertising infrastructure and ad tech tools are used by more than 100,000 people across the globe. Mediaocean owns and operates Prisma , the industry's trusted system of record for media management and finance, Flashtalking , the world's largest independent ad server and creative personalization platform, as well as Protected , the MRC-accredited ad verification solution for brand safety and fraud detection. Visit www.mediaocean.com for more information.

The Technical Writer is a key member of the knowledge management team, producing high quality technical documentation that contributes to the overall success of our products. In this role, the Technical Writer works collaboratively with product managers, product marketing, and subject matter experts to obtain an in-depth understanding of our products and documentation requirements, analyze existing and potential content, create and maintain information architecture, and produce documentation that meets Mediaocean standards of excellence.

What You Will Do

• Organize and maintain content on the Mediaocean support site
• Create and revise documentation for new application versions
• Work collaboratively with product managers, product marketing, training, and support specialists to identify documentation needs, conduct information analysis, develop documentation plans, and produce clear, effective content
• Adhere to Mediaocean technical publications standards and style guidelines and ensure compliance with Mediaocean corporate quality and information security requirements
• Develop knowledge of Mediaocean software and tools used for the job
• Support other team members as peer editor andproofreader
• Manage documentation projects and libraries, switching focus between projects as required to manage priorities
  
  

Who You Are

• 3+ years of professional technical writing experience
• Ability to learn complex software systems quickly and write clear, concise documentation for both technical and non-technical audiences
• Ability to think analytically and conceptually, perform audience and content analysis, and understand the basics of structuring information
  
  

Why Mediaocean

• Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, 12 weeks of paid parental leave (after 6 months of employment)
• Total Rewards: Competitive salary, Full benefits package starting on your first day, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400
• Comprehensive Benefits: Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP), Professional training/Tuition reimbursement
• Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
• Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment
  
  

Compensation for this role is expected to be between $70,000 - $93,000; commensurate with experience.

Ability to commute to our NYC or Chicago offices on a hybrid basis strongly preferred.

We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply!

Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.