Position Summary:

• We are looking for a Technical Trainer for a remote based position in Bangkok, Thailand (Travel required for 5-6 days in a month).
• The Technical Trainer is the subject matter expert for our partner sales teams on all devices and the face of the business at partner and customer events. This role requires close cooperation with internal teams in order to align partner prioritization of sales readiness activities, localize and enhance training content and materials and drive execution of many events. As a ‘trusted advisor’, you will be responsible for sales readiness and enablement that drives preference and conversion of products, devices and services.

Responsibilities:

• Presentation skills: Energetic, charismatic speaker with ability to be both conversational and informative (Native language and English)
• Establish a calendar of training events and activities with assigned distributors, resellers and device partners
• Tailor training content as necessary to reflect partner priorities, asks or needs based on performance
• Act as a primary POC for team to develop, adapt and cascade training content & materials to local teams
• Create a robust Evangelism plan that delivers both online and offline training/readiness tactics (livestreaming, many decks, sales tools, etc)
• Identify best practices across training efforts and team members and share feedback with the broader community on Facebook and other group mediums
• Create and facilitate memorable and immersive hands-on experiences for small and large audiences
• Capture feedback and KPIs as required for partner activities and engagement
• Work with Ambassador teams as appropriate to evangelize the product & brand stories as well as land partner-specific programs and efforts
• Identify opportunities for deeper partner engagement at events, campaigns, programs
• Work closely with device partner teams to extend and enhance partner engagement

Qualifications:

• Accustomed to nationwide travel to partner premises (on an as needed basis)
• 5+ years of related partner or channel training / field readiness experience, preferably in the IT Channel
• Strong business acumen: Strong understanding and dealing with different business situations and stakeholders.
• Instructional design: Good design skills to tailor training content to address different styles of learning, audience types and formats
• Presentation skills: Energetic, charismatic speaker with ability to be both conversational and informative
• Commercial channel expertise: Strong knowledge of distributor and reseller sales environments and motions à proven track record with telesales training and support
• Coaching & Mentoring: Ability to give precise and objective feedback to improve performance and competence, quick thinker and adept at handling objections and tough questions
• Proven track record in delivering training, evangelism and readiness effort with measurable business impact
• Ability to take the initiative and lead projects with little direction with independent decision making and organizational planning skills
• Excellent interpersonal and communication skills with an outstanding attention to detail and an ability to see ‘the big picture’
• Strong industry knowledge, including hardware standards, devices, operating systems, software, SaaS, distribution, and sales channels through multiple sources. Online, Tele-sales, inside sales and in person sales
• Excellent presentation and demonstration skills to groups of all sizes and levels
• You have a passion for soft skills, you take ownership for your learning and you use that learning to share and tailor the knowledge to the different audiences you interact with
• University degree preferred.