Synergie Belgium

Technical support engineer

Mechelen, Flanders, BE

€250/day
12 days ago
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Summary

This company is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems.


As a Technical Support Engineer, you will be a technical expert in one of the product lines. You will be supporting the Sales Engineers and clients regarding your assigned product line. You will also be an internal technical trainer for your colleagues, and you will be assisting with new product launches by providing trainings materials, knowledge sharing and on-site trainings.


What are your responsibilities?

  • Providing technical training for colleagues and clients.
  • Setting up Support material for Sales Engineers and Clients such as Quick Reference Guides, FAQs, SOPs, Info sheets or others.
  • Supporting Sales Engineers with product specifications, product capabilities or troubleshooting via email, phone, face-to-face or video.
  • Travelling up to 30% of the time to the 10 European countries the company is supporting.


Your qualities as a Technical support Engineer:

  • Minimum Bachelor’s degree in an Engineering related field (or equivalent).
  • Knowledge of English at Business Proficiency level
  • In possession of driving license.
  • Some programming knowledge is a plus (Java Script, C++, PLC, etc.).
  • Good problem solving and communication skills.
  • A first experience supporting clients with technical products is a plus.


What do we offer?

  • Competitive Salary startig at €3500 gross/month.
  • Bonus system.
  • Meal vouchers of €8 per working day & ecocheques of €250 per year
  • Hospitalization and Group Insurance (Pension Plan).
  • Public Transportation Reimbursement.
  • Paid overtime at on 150%.
  • Extensive product training.
  • Home office allowance of €20 per month.
  • International environment, open communication and continuous learning.


Are you interested in a a job as a Technical support Engineer where you will travel as well? Apply now!

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