Company Description

Nordmet Hellas S.A. was established in Athens in the year 2000 and is the exclusive distributor of Metso in Greece. The company specializes in providing, installing, and supporting products and services for the Mining, Aggregates, Cement, and Recycling industries. Nordmet Hellas executes numerous projects, including turnkey projects, and represents well-known names in the field of Mines, Quarries, and Constructions.

Role Description

This is a full-time on-site role for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting, and analytical services to customers in the Mining, Construction, Cement, and Recycling industries.

During time to receive necessary training in Greece and abroad, will start with office job, get acquainted with identifying spare & wear parts of machines , making quotations to customers, assisting in troubleshooting with machines. Can also check the stock of warehouse parts.

Later on to deal with tech. support directly with customers either by telephone or visiting on-site the machines. Travelling/visiting on-site estimated to be 40-50% of the monthly working time.

Qualifications

• Degree in Mechanical or Electrical Engineering
• Very good knowledge of Greek & English language
• Ability to travel is absolutely necessary
• Ability to work independently and as part of a team
• Ability for Customer Support and Customer Service skills
• Very good communication and problem-solving skills with colleagues and customers
• Experience with machinery related to Quarries, Mining, Metal Recycling is a plus, but not a requirement