About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Business Overview:

We specialise in electronic document management (EDM) – providing hardware, software, services, and expertise to help organisations reduce costs, improve efficiency, and operate more sustainably.

Role Purpose:

Lead the delivery of EDM software projects across diverse clients and markets, managing internal and external stakeholders. Occasionally work on smaller projects with hands-on configuration, implementation and support.

Key Responsibilities:

• Manage EDM software projects to time, budget, and quality
• Communicate with clients and coordinate project teams
• Train end users and provide documentation/demos
• Ensure smooth handover to support/maintenance teams
• Support pre-sales with solution design and quoting
• Solve technical issues and coordinate with customer IT teams
  
  

Essential Experience & Skills:

• 3+ years managing external software project teams
• 2+ years software delivery/installation experience
• Experience with T-SQL and databases
• Strong communication, analytical, and problem-solving skills
  
  

Desirable:

• PRINCE2 or equivalent certification
• Microsoft certifications (e.g., AZ-204)
• Software support desk experience
• Exposure to Electronic Document Management (EDM) systems
  
  

What We Offer to New Team Members:

At Xerox, we’re committed to creating a workplace where our people can thrive professionally and personally. Here’s what you can expect when you join our team:

Growth & Development

• Personalized development plans with weekly check-ins and quarterly reviews
• 12 days of dedicated training time per year
• Support for certifications relevant to your role
• Clear career progression with real examples of team members becoming managers, specialists, or switching roles
  
  

Innovation & Variety

• Quarterly innovation days to explore your own projects
• Diverse project work across markets and sectors
• Modern tech stack with regular updates to the application
  
  

Team Culture

• Collaborative, motivated, and friendly team
• Autonomy and influence, including:
• Setting your own goals
• Choosing tech tools
• Contributing to process decisions