Responsibilities:

• Build strong customer relationships. Be the main contact point between the company and customers in all sales-related matters. Understand customer’s business and product requirements
• Regularly provide information to manager on accounts and business activities
• Ability to present test and assembly related technical service offerings to potential and existing customers
• Work as an integral part of the sales process in providing technical feasibility feedback to the sales and executive management team for potential test and assembly business
• Drive teams across UTAC sites for the successful roll-out of new programs to high-volume manufacturing (HVM)
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs
• Act as the first point of contact for technical inquiries, coordinate with the RnD and Engineering Operation teams to execute customer’s requests
• Initiate new package requirements through Design/Simulation process and follow through to close designs with customer
• Manage all new devices from Design to Qualification to Production Ramp
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the UTAC factories
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. Identify and articulate requirements of Qualification lots from customer to factory
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs
• Implements change notices; resolves technical issues
• Addressing technical aspects of Customers QBR’s (Quarterly Business Reviews).
• Close PCN’s with customers for the factories
• Drive CVE (customer-initiated Value Engineering) projects

Requirements:

• Bachelor’s degree in engineering
• 10+ years of technical and sales experience in the semiconductor industry or related field
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs
• Strong verbal, written, interpersonal communication and presentation skills. Must enjoy working with others, highly organized, ability to take initiative/task orientated, and work with minimum supervision
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization
• Proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM
• Willing to travel when needed