Technical Project Manager
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Location: Baltimore, Maryland, US
Type: Full-time (3x week in office)
Department: Financial Markets
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Summary
eClerx is seeking a skilled Project Manager with experience collaborating with Development and QA teams to drive the successful deployment of transformation initiatives. This role is embedded within the Client Onboarding & Regulatory Data Services group at one of our premier clients, a leading global financial institution.
As Project Manager, you will work cross-functionally with teams including Advisory/Compliance, Technology, Client Regulatory Services, Product Delivery, and Operations. Your primary responsibilities will include overseeing project execution and UAT activities to ensure seamless implementation of strategic initiatives.
Responsibilities
* Work with product owners to manage product feature backlog items
* Plan and prioritize product feature backlog and development for the product
* Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
* Develop and communicate testing approach and present plans to stakeholders
* Coordinate with release management team on test cycle schedule and testing readiness
* Analyze and create test scenarios/scripts for user acceptance and regression testing based on functional specifications and business requirements
* Lead user acceptance testers in test preparation, planning and execution efforts (UAT)
* Assist testers in documentation of test results and ensure the test requirements are met
* Identify project risks and defects and develop mitigation plans and workarounds as necessary
* Update and maintain inventory of test scripts developed for each project release and regression testing to ensure alignment with the current system functionality
* Partner with technology to develop automated tests
* Investigate issues, bugs, and feedback as they arise.
* Provide regular reporting of testing progress and results and status of deliverables
* Oversee defect management
* Perform ad hoc testing, as necessary
* Participate in post-release validation activities
Eligibility Requirements
* 3+ years professional experience at a financial institution in a project management capacity
* Experience in Client and Third-Party Reference Data management and, including KYC (Know-your-Client) and AML processes, regulations, technology and Client Onboarding Workflow
* Previous experience with UAT and regression testing
* Knowledge of testing life cycle
* Experience in Agile Scrum Development preferred
* Experience of program co-ordination/administration
* Experience of managing projects, or exposure to the end-to-end project lifecycle, or managing substantial parts of the project lifecycle
* Experience of working within a structured project management framework
* Knowledge of project management tools and techniques
* Strategic Thinker
* Quick self-starter, proactive attitude with ability to work in a fast-changing environment across international locations
* Strong verbal and written communications skills with an ability to express complex technical concepts in business terms and to report to management
* Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness
* Have excellent interpersonal skills necessary to work effectively with colleagues
* Have the ability to facilitate meetings among stakeholders with diverse points of view
* Works well in undefined situations
* Intellectually curious, growth mindset
In the US, the target base salary for this role is $120K-$150K. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors.
About eClerx
eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit www.eclerx.com
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here