Company Description

Position - Technical Program Manager - Digital Employee Experience

Duration - 6 month contract to hire

Location - San Jose, CA

For over 10 years, our client has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats/day.

They work in a fast-paced, dynamic and make it happen culture. Their people are some of the brightest and passionate in the industry that thrives on being the first to solve problems. They are always looking to hire highly passionate, collaborative and humble people that want to make a difference.

Job Description

Our client is seeking an experienced Technical Program Manager to drive impactful employee experience & Infrastructure projects that enhance productivity, engagement and collaboration across the organization. The ideal candidate will drive initiatives from inception to completion, including infrastructure operations, tools, platforms and digital workflows that support employees in a seamless digital environment. This person will work closely with cross-functional teams to deliver solutions that meet both business and user needs. The ideal candidate will be able to drive consensus and provide direction to multiple cross-functional stakeholders and proactively manage program management functions and communication.

Responsibilities

• Lead the planning, execution and delivery of digital employee experience and infrastructure projects, and ensure projects are completed on time, within scope and in alignment with business objectives and organizational goals
• Collaborate with key business stakeholders, IT teams and external partners to deliver cohesive digital solutions
• Develop change management strategies to ensure smooth adoption and integration of digital tools and platforms
• Facilitate effective communication and coordination among different teams and track performance against agreed upon commitments, managing issues and risks to ensure project timelines and objectives are met
• Create project documentation, including executive level communications, dashboards, project plans and status reports. Keep stakeholders informed about project progress, milestones, and potential risks.
• Drive projects in line with defined software delivery frameworks and tools, Agile, SDLC
• Adept at building strong working relationships and quickly establishing credibility across an organization, maintaining a high level of professionalism

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or related field
• 5+ years of experience as a Technical Program Manager, with a strong experience in managing projects related to digital employee experience and infrastructure operations
• Proven track record of successfully delivering complex technical projects on time and within scope
• Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and with external partners
• Excellent communication and presentation skills, capable of conveying technical concepts to non-technical stakeholders
• Problem-solving mindset with the ability to identify, analyze, and resolve project-related issues
• Change management expertise, particularly in guiding end-users through technology transitions
• Proficiency in project management tools, SDLC, Agile and Jira
• Experience with project management applications such as Asana
• Strong analytical skills and attention to detail

What you can expect From Us

• An environment where you will be working on cutting-edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity
• The pace and excitement of working for a Silicon Valley Unicorn

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client