DESCRIPTION The Amazon Optics team is looking for a Technical Program Manager who obsess over our customers and maintain their trust. To earn that trust in an environment as vast and varied as Amazon's requires the applied skills of experienced and innovative Technical Program Managers to tackle challenges at Amazon scale. Our services allow our customers to protect all Amazon locations and preserves the trust that all Amazon users have in us. You'll work with engineers and other program managers every day that are as passionate as you are about working with systems that are an essential tool for our customers in keeping Amazon sites secure! The services you support are used around the world to secure assets for every single AWS customer! We are looking for an individual that can lead technical initiatives, build and maintain strategic relationships with internal and external partners, define and implement repeatable processes and deliver results against Amazon's dynamic security landscape. If you're passionate about solving security problems at scale and want to join a fast-paced organization with global impact on millions of customers, then we'd like to talk to you. As a Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end projects. You will be comfortable working across time zones and through ambiguity. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. Ideal candidate must be able to understand the different security needs across security domains, dive deep to learn the nuances of the security needs for a business unit, create a mechanism to measure the security posture of each business unit they support, and progress the metrics program to meet the business needs. The candidate must be able to work with different teams. Key job responsibilities Learn the business operation and security needs of the different business units you will be supporting. Understand the security tools and services used by our customer to meet the security needs of the businesses. Develop programs and lead initiatives aimed at identifying and eliminating security risks for Amazon and its Business Units (BUs). Manage security initiatives through the Business Unit life cycle and drive activities including coordination of detailed functional plans, communication with key stakeholders, issue resolution, and reporting metrics / KPIs. Create awareness of cross-functional inter-dependencies and establish prioritization for plan execution to minimize disruption on daily operations. Demonstrate the ability to communicate effectively at multiple levels of management and engineering, building trust across the organization, and demonstrating discretion with sensitive information. Build relationships and trust with BU points of contact and business leaders. Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers. Lead ambiguous and undefined problems to resolution in the face of uncertainty. Create repeatable processes for tracking risk, BU information, on-going engagement, and reporting. A day in the life Identify areas where new best practices and workflows are needed and unblock cross team dependencies Coordinating with development teams, product managers, and stakeholders Leading or participating in daily stand-up meetings About the team Our team and customers are distributed across the globe with most of our team members on the East Coast heavily concentrated in the DMV area and JFK. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS * 3+ years of technical product or program management experience * 2+ years of software development experience * 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience * Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS * 3+ years of working directly with engineering teams experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.