We’re looking for a hands-on Technical Product Manager to own the end-to-end quote-to-cash process for our suite of international connectivity, collaboration, cloud, and security services.

✅ This opportunity is open to ALL LATAM BASED TALENT.

❌ No third parties or outsourcing firms.

What You’ll Do

1. Product Development

• Define & Document: Craft technical requirements, commercial presentations, use cases and product collateral that resonate with internal and external stakeholders.
• Roadmap Execution: Coordinate with global subsidiaries to roll out new services and enhancements across different regions.
• Homologation & Testing: Establish and update interoperability requirements to certify services on diverse platforms (providers, vendors, etc.).
• Collaboration: Work alongside peer product managers in Connectivity, Collaboration (e.g. SIP Trunking, MS Teams), Cloud and Security to bundle, implement and manage a comprehensive as-a-Service portfolio.
• BSS/OSS Integration: Drive business and operational support system activities to launch and maintain services.

2. Program Management

• Evaluation: Analyze program objectives, map stakeholder requirements, flag technical blockers and propose workarounds.
• Development: Set shared objectives, define timelines, and ensure proactive communication with customers and internal teams.
• Tracking & Reporting: Oversee project documentation, monitor task completion, produce scopes of work and meeting minutes, and deliver status updates and feedback across teams.

What We’re Looking For

• Education: Bachelor’s degree in Engineering, Computer Science or related field.
• Experience of +5 years in a technical product management role within Telecom/IT for international markets.
• Deep technical expertise in IoT, Unified Communications, SIP Trunking, MS Teams and voice integration.
• Solid background in cybersecurity solutions (SASE, Managed Perimeter Security, MDR, Vulnerability Assessment, Pen Testing).
• Proficiency with connectivity and cloud technologies (SD-WAN, Ethernet, MPLS, Internet, Cloud Connect).
• Skills: Strong program management and team-building experience | Excellent written and verbal communication in English and Spanish (Portuguese a plus) | Outcome-driven mindset with the ability to define and track key success metrics.

Why Join Synergy?

🤖 Shape products used by clients across the Americas.

🤝 Bring your ideas to life in a fast-paced, supportive culture.

💡 Work with top engineering, sales and marketing talent.

📍 Location: REMOTE - OPEN TO ALL LATAM

✅ Working arrangement: Contractor

Ready to take your career to the next level? Apply now! You can also send your updated resume to the following email [email protected] - Subject "Technical Product Manager"