Integrity360

Technical Product Manager

Cape Town, WC, ZA

14 days ago
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Summary

About Us

Integrity360 is the largest independent specialist IT security services company in the UK, Ireland, and the fastest growing in Europe. We have operations in Ireland, UK, Sweden, Italy, Spain, Germany, Central Europe, and South Africa, with new locations added on an ongoing basis. We secure the networks, infrastructure, and information of some of the leading organizations across Europe, many of whom also have a global footprint. Our team is expanding all the time, even though we take great care to match new individuals to the company ethos. We are passionate about what we do, and we expect the same from any new recruits. Integrity360 is currently expanding at a rapid rate – could you be the newest member of our team? We are fun and dynamic and believe in constant learning and developing

About The Role

We are seeking an experienced and highly skilled Technical Product Manager deliver growth and commercial success through Technical Product Management and Development of Integrity360’s Cybersecurity Services portfolio, and Threat Detection and Response in particular.

Key Responsibilities

  • Product Vision & Strategy:
    • Define and communicate the vision and roadmap for the Online Portal, ensuring alignment with customer needs and company objectives.
    • Translate strategic goals into actionable features and enhancements.
  • Backlog Management:
    • Own and maintain the product backlog, prioritizing features based on business value, customer impact, and development effort.
    • Collaborate with DevOps teams to refine user stories, acceptance criteria, and technical requirements.
  • Stakeholder Engagement:
    • Act as the primary point of contact for stakeholders, gathering requirements and feedback to shape the product’s direction.
    • Regularly communicate progress, priorities, and changes to internal and external stakeholders.
  • Customer-Centric Design:
    • Drive the creation of intuitive, user-friendly interfaces and seamless user experiences.
    • Partner with UX/UI designers and developers to iterate on portal features based on customer feedback and analytics.
  • Delivery Oversight:
    • Work closely with the development team to ensure timely delivery of high-quality features.
    • Monitor development progress and resolve any roadblocks or dependencies.
  • Cybersecurity Expertise:
    • Leverage your knowledge of cybersecurity products and services to ensure the portal effectively showcases our offerings and supports customer needs.
    • Stay informed about emerging trends in cybersecurity and incorporate relevant innovations into the portal.
  • Performance Monitoring:
    • Define key performance indicators (KPIs) to measure the success of the Online Portal.
    • Regularly review analytics and user feedback to identify areas for improvement.
Competencies

  • Strong knowledge of cybersecurity technology, services, and solutions.
  • Experience working with DevOps teams to manage development pipelines and deliver scalable, reliable solutions.
  • Excellent understanding of Agile methodologies and backlog management tools (e.g., Jira, Azure DevOps).
  • Exceptional communication and collaboration skills, with the ability to convey complex ideas to technical and non-technical audiences.
  • Proven ability to prioritise competing demands and make data-driven decisions.
  • Familiarity with customer portal design, dashboard creation, and reporting tools is a plus.

What You Bring to Us

  • Minimum of 5 years’ experience in a Product Owner or related role.
  • A background in cybersecurity, with a solid understanding of managed security services and enterprise security operations.
  • Demonstrated success in managing software development lifecycles and delivering impactful products.
  • Relevant certifications such as Certified Scrum Product Owner (CSPO) or equivalent are a plus.
  • A proactive, problem-solving mindset and a passion for driving continuous improvement.

What We Will Provide for You

  • Daily interaction with talented, committed professionals in a challenging, team-oriented environment.
  • Opportunities to gain experience and knowledge in a key field of expertise.
  • Exposure to a variety of sectors
  • Further education, mentoring, and training to enhance your skillset.
  • A chance to work with one of the market leaders in Information Security:
    • Cybersecurity Service Provider of the Year
    • Best Cybersecurity Company
    • Managed Security Service Category Winner
  • Be part of a company that is going from strength to strength, with significant growth plans across Europe.
Customer Service

Dedicated customer service is at the heart of Integrity360. It’s about exceeding expectations, making a difference in the challenges our clients face, and delivering excellence in every interaction. Join us and help shape the future of cybersecurity customer experiences!

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