Q-Lab Corporation is currently seeking a Technical Operations Manager/Deputy General Manager in Homestead, FL. Reporting to the Test Services Managing Director, this position will be responsible for the operational oversight of the Florida Outdoor Testing Facilities. This position engages with and assist the Sales, Check-In, Evaluations and Quality Supervisors/Managers to ensure that testing maintains Q-Lab’s Goals and Objectives. This may include root cause analysis of errors, initiating improvements, providing direct assistance in services, pricing and ensuring procedures are accurate. Furthermore, this position will directly manage and oversee all Special Projects testing at the Florida facility, and provide remote assistance to the other locations, as needed. In the absence of the Managing Director, this position serves at a Deputy Managing Director role.
This position will be fully onsite in Homestead, FL, but we will offer relocation assistance.
Responsibilities
Manage and oversee Special Projects, from customer consultation through testing
Maintain the Florida Weather System
Calibrate outdoor equipment as needed
Develop technical reports through sporadic research opportunities (i.e. compiling a years long study comparing degradation rates from natural weathering to accelerated weathering)
Ensure operational procedures and work-flow procedures are current, complete, and accurate
Act as a technical resource for all Test Services staff
Work through non-conformances to determine root causes and suggest long-term corrective actions
Hurricane Field Clearance Team Leader
Lead technical reviews of requests involving new work
Handle all order/delivery/quality customer service questions and communications in conjunction with customer service and production teams including pricing, providing customer photos, and site tours
Required Skills And Qualifications
Bachelor’s Degree in a Hard Science (Physics, Biology, Chemistry) required
Mechanical and technical lab experience required
Extensive Excel formula experience and skill
Skilled in supporting a diverse technical team with demonstrated success
Prior supervisory experience in a testing environment
In-house and external calibration experience
Expert computer skills
Ability to lift up to 50lbs and work outdoors for extensive periods of time
Desired Skills
Proficient in developing macros within Microsoft Office
Experience in data logging
ISO 17025 Accreditation experience
Who We Are
Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with testing facilities located in the US and sales and distribution facilities located in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.
We Offer
A proven track record of success.
Excellent compensation package including year-end bonus and company-funded retirement plan.
Comprehensive benefits: Health, Vision, Dental, Disability and Life.
Generous Paid Time Off, and Holidays.
Fun, friendly working atmosphere!
Q-Lab does not accept unsolicited contact from recruitment agencies. Please view our policy here.
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