Mouktik Consulting Services

Technical Documentation Specialist

SC, TS, IN

10 days ago
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Summary

Mouktik Consulting Services is a dynamic and growing organization providing cutting-edge solutions to our clients. We are committed to excellence, innovation, and creating a supportive environment for our employees to thrive. We are currently expanding our team in Hyderabad and Bangalore to support a major project for one of our European clients in the telecommunications industry and are looking for talented Technical Writers to join us.

Job Overview:

We are seeking skilled and passionate Technical Documentation Specialists to create high-quality technical documentation for a large-scale project involving radio access networks and mobile telecommunications. This project requires close collaboration with product developers to understand technical specifications and create accurate, topic-based documentation. We have openings for Junior, Mid-Level, and Senior Technical Writers. The ideal candidates will have a strong understanding of technical concepts, excellent writing skills, and the ability to collaborate effectively with cross-functional teams.

Responsibilities (vary based on experience level):

  • Research, write, and edit technical documentation, including user manuals, API documentation, release notes, and knowledge base articles.
  • Collaborate with subject matter experts (SMEs), engineers, and product managers to gather information and ensure accuracy.
  • Translate complex technical information into easily understandable content for various audiences.
  • Follow established documentation standards and style guides.
  • Contribute to the development and improvement of documentation processes.
  • Manage documentation projects and timelines (for Senior roles).
  • Mentor and guide junior writers (for Senior roles).
  • Create high-quality technical content within the client's tool ecosystem, primarily using DITA and Markdown.
  • Adhere to the client's existing Product Information processes and contribute to process improvements.

Qualifications:

  • Bachelor's degree in a relevant field (e.g., English, Communications, Computer Science, Engineering).
  • Excellent written and verbal communication skills in English.
  • Strong understanding of technical concepts and the ability to learn new technologies quickly.
  • Proficiency in documentation tools and platforms (e.g., Confluence, MadCap Flare, DITA, Markdown).
  • Experience with version control systems (e.g., Git).
  • Ability to work independently and as part of a team.
  • Strong attention to detail and commitment to quality.

Experience Levels:

  • Junior Technical Writer: 3+ years of experience in technical writing.
  • Mid-Level Technical Writer: 5+ years of experience in technical writing.
  • Senior Technical Writer: 8+ years of experience in technical writing, with experience leading documentation projects.

Bonus Points:

  • Experience in the telecommunications industry, particularly with radio access networks.
  • Familiarity with DITA and Markdown.
  • Experience with cloud-native technologies.
  • Familiarity with agile development methodologies.
  • Experience with content management systems (CMS).
  • Technical certifications.

Key Skills:

  • Technical Writing
  • DITA
  • Markdown
  • Telecommunications (Bonus)
  • Agile Methodologies

Benefits:

Mouktik Consulting Services offers a competitive salary and benefits package, including comprehensive leave policy, work-life balance, = health insurance, paid time off, professional development opportunities.


To Apply:

Interested candidates are encouraged to submit their resume and cover letter to [email protected] with the subject line "Technical Writer Application - [Your Name] - [Experience Level]". Please specify your preferred location (Hyderabad or Bangalore) in your application.

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