Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

Role Overview

ABOUT THE ROLE & TEAM

As a Technical Delivery Lead , you will be responsible for managing the end-to-end delivery of product initiatives, working closely with engineering, product management, and cross-functional teams. Your role will involve leading project execution, ensuring technical feasibility, removing roadblocks, and aligning delivery with business objectives.

Key Responsibilities

• Oversee the end-to-end delivery of technical products, ensuring timely and high-quality releases.
• Collaborate with engineering, product management, and stakeholders to define delivery roadmaps.
• Ensure projects are aligned with technical feasibility, business goals, and customer needs.
• Identify and mitigate risks, dependencies, and bottlenecks throughout the delivery lifecycle.
• Implement and optimize Agile, Scrum, or SAFe frameworks for efficient execution.
• Track and report project progress using tools like Azure DevOps, or similar.
• Coordinate cross-functional teams, ensuring smooth communication and issue resolution.
• Drive continuous improvement, optimizing processes for better efficiency and quality.
  
  
  

Qualifications

What We’re Looking For:

• Proven experience (5+ years) in technical delivery management, software development, or product delivery.
• Good knowledge of a mainstream Object Orientated languages (C#, Java)
• Good knowledge of SOA: XML Web Services, REST, JASON;
• Solid knowledge of Object Oriented code design.
• Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and modern software development practices.
• Experience working with engineering teams, cloud technologies, and CI/CD pipelines.
• Ability to manage complex technical projects, balancing scope, timeline, and risks.
• Strong problem-solving, stakeholder management, and communication skills.
• Proficiency in backlog management tools like Azure DevOps or similar.
• [Preferred] Experience in cloud platforms (AWS, Azure, GCP) or DevOps practices.
• This position involves collaboration with cross-functional teams and occasional travel to client sites as needed.
  
  
  

Nice-to-have

• Knowledge of specific industry-related software or tools relevant to the position.
• Certification in relevant technical areas (e.g., ITIL, PMP, etc.) is advantageous.
  
  
  

Education & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
  
  
  

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.