VXI Global Solutions

Technical Chat Process

Hyderabad, TS, IN

21 days ago
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Summary

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

  • Provide customer support via phone calls / Chat for international customers.
  • Troubleshoot customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Document customer interactions for review and follow-up
  • Utilize computing and technical expertise to respond to customer inquiries
  • Regularly review customer feedback and take measures to improve customer service.
  • Inform customers on the steps to follow to exploit services of the company
  • Candidates should be willing to work in Night/ Rotational Shifts

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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