Job Summary

This role will mainly be on-site between facilities in the Boston Metro Area, as well as traveling internationally to other Jabil facilities. Manages the alignment of assigned customer’s technology road map and Jabil’s Technology road map. Capable of selling Jabil’s value-add services such as design, layout, and Global Operations Services (Advanced Manufacturing, Advanced Test, R & D, etc.) globally. Develop and grow business through profitable design wins and flawless execution. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide single-point-of-contact to customer for all design-related activities. Provide full accountability for project budgets and schedules. Technically capable of developing, managing and delivering very highly complex technology projects. This includes developing complex SOW, business proposals, project schedules/financials, and managing multiple global projects.

Essential Duties And Responsibilities

• Ensures Jabil’s integration into customer’s technology roadmap.
• Technical expert on customer’s products and technology.
• Technically develops, manages and delivers very highly complex technology projects including developing complex detailed Statements of Work (SOW), business proposals, project schedules/financials, managing multiple global projects, and design service agreements (DSA).
• Present and sell Jabil’s Technology to assigned customer or program. Must be professional and comfortable doing presentations to external senior level engineers.
• Act as the main escalation point between Jabil Design and the mass-production BU.
• Serves as primary contact relationship owner with the customer’s design/central engineering group and supports all of their technical projects. Functions as the point of contact in technical questions between Jabil and the customer.
• Establishes strategic direction for Jabil Design and Product Development teams.
• Sell and increase exposure of Jabil/Jabil Technology Services such as design services, layout services, and Global Operations Services inside of the customer’s organization.
• Serves as primary point of contact for early supplier involvement on new customer R & D projects.
• Knows and understands the assigned Business Unit (BU)’s strategic directions. Identifies BU’s strategic and technical direction.
• Utilizes tools to monitor cost and cost trends, striving continuously to improve value.
• Manages BU Global technical team.
• Manages Jabil development operations for a particular customer.
• No P&L responsibility, but is responsible for AROD (Accretive Return On Design) program.
• May perform other duties and responsibilities as assigned.
  
  

Job Qualifications

KNOWLEDGE REQUIREMENTS

• Excellent communication skills
• Excellent technical skills (i.e. engineering, R & D, product design/development per assigned sector or customer) to align Jabil with customer’s technology road map
• Knowledge and good understanding of Design and Technology Services
• Strong financial skill knowledge and aptitude (e.g. balance sheet and income statement)
• Strong operational knowledge (e.g., manufacturing, supply chain)
• Tools knowledge (Financial system, AROD, quote process, etc.)
• Contract knowledge fundamentals
• Leadership/people-management skills
• Strong customer service skills and experience
• Proficient computer skills, including word processing, spreadsheet, and presentation applications
• Strong project management skills
  
  

Education & Experience Requirements

• Bachelor's Degree required (Masters Degree in Engineering or Computer Science preferred).
• Project Management Professional (PMP) Certification preferred.
• Six (6) to eight (8) years work-related experience required, preferably in Warehouse Automation / Robotics (i.e. R & D, product design/development, road map processes, etc.).
• Or an equivalent combination of education, training or experience.
• Travel requirements: Domestic and International, up to 50%.
  
  

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